Blank page when editing a page.

mlp1 · Post by **mlp1** » Thu Apr 25, 2013 10:28 am

Hi,

I'm getting a blank page when attempting to edit a page. The CMS was working fine and no amendments were made to the configuration or any new modules installed.

But over a short period of time all the page editing started to return a blank page. The content renders on the front end but editing is imposable.

I was having a similar problem a month or so ago and fixed it by installing v 1.11.5 but the problem seems to have returned.

The only problem I can see in System Information is Server Db Grants: Could not find a suitable "GRANT ALL" permission.

Could this be a problem with my server configuration?

Regards Mark.

----------------------------------------------

Cms Version: 1.11.5

Installed Modules:

CMSMailer: 5.2.1
CMSPrinting: 1.0.4
FileManager: 1.4.3
MenuManager: 1.8.5
MicroTiny: 1.2.5
ModuleManager: 1.5.5
News: 2.12.12
Search: 1.7.8
ThemeManager: 1.1.8
CMSForms: 1.0.1
CMSUsers: 1.0.10
CGExtensions: 1.32.6
FrontEndUsers: 1.21.14
Captcha: 0.4.6
CustomContent: 1.9
SelfRegistration: 1.7.8
Gallery: 1.6.1
SFacebook: 0.1
Ballots: 1.0
CGSimpleSmarty: 1.6.1
CGFeedback: 1.5.11
avplayer: 1.3.2

Config Information:

php_memory_limit:
process_whole_template:
output_compression:
max_upload_size: 10000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:

phpversion: 5.3.23
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 24M
max_execution_time: 60
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 10M
upload_max_filesize: 10M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.30
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages

staartmees · Post by **staartmees** » Thu Apr 25, 2013 11:34 am

do you have {cms_stylesheet} in your templates? See warning notice http://themes.cmsmadesimple.org/

mlp1 · Post by **mlp1** » Thu Apr 25, 2013 11:57 am

Hi yes I'm using {cms_stylesheet}

I had found this post http://dev.cmsmadesimple.org/bug/view/8778 and checked earlier.

M

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<__html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
{* Change lang="en" to the language of your site *}

{* note: anything inside these are smarty comments, they will not show up in the page source *}
<head>
{metadata}
{if isset($canonical)}<link rel="canonical" href="{$canonical}" />{elseif isset($content_obj)}<link rel="canonical" href="{$content_obj->GetURL()}" />{/if}

<title>{title} | {sitename}</title>
{* The sitename is changed in Site Admin/Global settings. {title} is the name of each page *}

{metadata}
{* Don't remove this! Metadata is entered in Site Admin/Global settings. *}

{cms_stylesheet}
{* This is how all the stylesheets attached to this template are linked to *}

{cms_selflink dir="start" rellink=1}
{cms_selflink dir="prev" rellink=1}
{cms_selflink dir="next" rellink=1}
{* Relational links for interconnections between pages, good for accessibility and Search Engine Optmization *}


{* The above JavaScript is required for Menu - NCleanBlue-css to work in IE6 *}

{* the literal below and the /literal at the end are needed whenever there are {"curly brackets"} as smarty will think it's something to process and will throw an error *}
{* IE6 png fix *}
{literal}

<style type="text/css" media="screen">
</style>
{/literal}

</head>
{if !$ccuser->loggedin()}{redirect_page page='Login'}{/if}
</__body>
<div id="wrapper">
<div id="header">
<div class="fixedMenuBox">
<div>About US</div>
<div><a href="index.php/contact">Contact Us</a></div>
<div><a href="index.php/Links">Links</a></div>
<div><a href="index.php/Privacy">Privacy Policy</a></div>
</div>
<div class="fixedMenuBox1">
<div>Members</div>
<div><a href="index.php/oldMembers">Old Members</a></div>
<div><a href="index.php/Login">Member login</a></div>
<div><a href="{root_url}/admin">Committee login</a></div>
</div>
</div>
<div id="navigation">
<ul id="menu-bar">
{menu template='u17 front'}
</ul>
<div class="searchBox">
{search search_method="post"}
</div>
</div>

<div id="pagepic"><img src="uploads/images/{page_attr key="image"}" alt="" width="900" height="360" /></div>

<div id="leftcolumn">
{content block="left_content_block" label="Left Content Block"}
</div>
<div id="content">
{content}
</div>
<div id="footer">

<div id="footerContent">{global_content name='footer'}</div>
</div>
</div>
<__body>
</__html>

mlp1 · Post by **mlp1** » Thu Apr 25, 2013 12:11 pm

My style sheets use ../../ instead of [[root_url]] could this be my problem?

M

.cssSideMenu{margin:0; padding:0; width:250px; list-style:none;background:rgb(255,255,255);}
.cssSideMenu li{padding:0; margin:0 0 1px 0; height:40px; display:block; }
.cssSideMenu li a{text-align:left;height:40px; padding:0px 25px; font: bold 12px Verdana, Arial, Helvetica, sans-serif; color:rgb(68,68,68); display:block; background:url('../../uploads/verMenuImages.png') 0px 0px no-repeat; text-decoration:none;}
.cssSideMenu li a:hover{background:url('../../uploads/verMenuImages.png') 0px -40px no-repeat; color:rgb(255,255,255);}
.cssSideMenu li a.active, .cssSideMenu li a.active:hover{background:url('../../uploads/verMenuImages.png') 0px -80px no-repeat; color:rgb(255,255,255);}
.cssSideMenu li a span{line-height:40px;}

staartmees · Post by **staartmees** » Thu Apr 25, 2013 1:49 pm

I had the same problem with one site and solved it by removing

Code: Select all


{if isset($canonical)}<link rel="canonical" href="{$canonical}" />{elseif isset($content_obj)}<link rel="canonical" href="{$content_obj->GetURL()}" />{/if}

mlp1 · Post by **mlp1** » Thu Apr 25, 2013 3:10 pm

staartmees wrote:I had the same problem with one site and solved it by removing
Code: Select all
{if isset($canonical)}<link rel="canonical" href="{$canonical}" />{elseif isset($content_obj)}<link rel="canonical" href="{$content_obj->GetURL()}" />{/if}

Thanks for your help, but no that hasn't solved the problem! I removed it form all my templates... The blank screen changed from complete white out, to showing the cmsms nav once before I removed it from the last template.

But I'm back to a blank page and wondering if my problem is [[root_url]] ?

if I replace ../../ with [[root_url]] is it a straight replace or do I need to add a slash? [[root_url]]/

M

Post by **velden** » Thu Apr 25, 2013 3:20 pm

turn on debugging (config.php)
look in the error logs of your server
look in .htaccess if displaying of errors is disabled
check UDT for die() without displaying errors

mlp1 · Post by **mlp1** » Thu Apr 25, 2013 3:42 pm

velden wrote:turn on debugging (config.php)
look in the error logs of your server
look in .htaccess if displaying of errors is disabled
check UDT for die() without displaying errors

I turned on debugging and have a stack of debug info on the select page screen but as soon as I select a page it returns a page that breaks at;

<div id="oe_mainarea" class="cf">

With no debug info.

Rolf · Post by **Rolf** » Thu Apr 25, 2013 6:48 pm

This can't be valid

Code: Select all

 <img src="uploads/images/{page_attr key="image"}" alt="" width="900" height="360" />

mlp1 · Post by **mlp1** » Fri Apr 26, 2013 1:14 pm

Rolf wrote:This can't be valid
Code: Select all
 <img src="uploads/images/{page_attr key="image"}" alt="" width="900" height="360" /> 

Is that my problem Rolf ?

What would be the correct form?

Rolf · Post by **Rolf** » Fri Apr 26, 2013 5:01 pm

Code: Select all

<img src="uploads/images/{page_attr key='image'}" alt="" width="900" height="360" />

Small but import difference

mlp1 · Post by **mlp1** » Fri Apr 26, 2013 5:38 pm

Rolf wrote:
Code: Select all
<img src="uploads/images/{page_attr key='image'}" alt="" width="900" height="360" /> 
Small but import difference

Thanks Rolf,

Have changed it on all templates but still have a blank page!

I haven't replaced ../../ on my css templates as yet. Is this an issue ?

Still baffled!

M

calguy1000 · Post by **calguy1000** » Fri Apr 26, 2013 5:53 pm

A white screen means an error. The error is somewhere you just have to find it:

http://docs.cmsmadesimple.org/troubleshooting/tips

If you cannot get at your error logs, and/or enable them, then contact your host.

mlp1 · Post by **mlp1** » Fri Apr 26, 2013 5:59 pm

calguy1000 wrote:A white screen means an error. The error is somewhere you just have to find it:

http://docs.cmsmadesimple.org/troubleshooting/tips

If you cannot get at your error logs, and/or enable them, then contact your host.

Thanks calguy, unfortunately the site goes from uneditable to down on the front end when I apply error logs.

I get no errors on the white out page!

Rolf · Post by **Rolf** » Fri Apr 26, 2013 6:04 pm

You already tried Clear Cache (remove all files in folder /tmp/templates_c) and CTRL F5 webbrowser?

CMS Made Simple Forums

Blank page when editing a page.

Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.

Re: Blank page when editing a page.