Cannot upload PDF files on CMSms 1.11.1

[bryanhiggs]

We just brought our CMSms installation up to the latest version (1.11.1, "Baltra"). It seems to be running OK, except we've run into a serious problem: We can't seem to upload PDF files using File Manager. (We had no problems doing that back in version 1.8.2)

I'm using the Google Chrome browser (21.0.1180.79 m) on Windows 7 64-bit, if that makes any difference. Others of our group have tried Internet Explorer, Chrome, and Firefox without success.

Symptoms: When I bring up the CMSms File Manager from the admin interface, navigate to a folder, click on the Upload Files tab, and then click on "Choose files" button, select a PDF file, and click on OK in the file selection dialog, the large progress bar below the "Choose files" button indicates that it's uploading by going (quickly) to 100%, but there's no other indication of success. When I click on the File View tab, the file I tried to uploaded file isn't there. I've tried doing a page refresh to see if it appears, but it doesn't.

I tried uploading a .png image file, and it worked, but .pdf files don't.

Any help on this problem would be much appreciated, as it's holding up some work we'd like to do on our web site.

If you need any other information, please ask...

Thanks!

--------------Update---------------

I tried using Image Manager, and it, too, can upload a .png file, but not .pdf files.

[calguy1000]

We just brought our CMSms installation up to the latest version (1.11.1, "Baltra"). It seems to be running OK, except we've run into a serious problem: We can't seem to upload PDF files using File Manager. (We had no problems doing that back in version 1.8.2)

This issue was fixed in SVN today and will be released with CMSMS 1.11.2 son.. in the mean time you can temporarily disable the creation of thumbnails on upload to work around the issue.

[bryanhiggs]

Thanks for the very fast response. That worked!

We'll look forward to moving to CMSms 1.11.2 when it's available.

Thanks, again!

[bryanhiggs]

Incidentally, we noticed that when you select a file to upload in the Upload Files tab:
1) it is uploaded immediately, rather than providing you with any chance to check that you chose the right file (I didn't try what happened if I multi-selected files),
2) the progress bar appears, moves very quickly to 100% (in some cases, it may not be apparent that it actually happened, and
3) there is no indication of either success or failure, nor a log of what happened.

I'm not sure whether the fix in 1.11.2 solves any or all of these interface problems, but I figured I'd give you some feedback in case they don't get fixed.

Keep up the good work!

Thanks!

[Jean le Chauve]

Fixed in 1.11.2 see : http://forum.cmsmadesimple.org/viewtopi ... =7&t=62451 and http://dev.cmsmadesimple.org/bug/view/8275

[curlypinky]

Hi Bryan,

Did you upgrade to 1.11.2 and get PDF file upload to work for you? I am experiencing the exact same issue as you but I have a fresh install of 1.11.2 in my case. I am using the cmsmadesimple-1.11.2-english.tar.gz file downloaded from the forge on 9/19

With Create thumbnails on upload: No, only .png files upload successfully (tested .jpg and .pdf with no success)

If I set Create thumbnails on upload: Yes then jpg files will also upload successfully.

I cannot get pdf files to upload through File Manager regardless of settings. I can upload pdfs using the new file drop area that is in the upper right of each screen in the OneEleven admin theme.

System:
----------------------------------------------

Cms Version: 1.11.2

Installed Modules:

CMSMailer: 5.2.1
CMSPrinting: 1.0.3
FileManager: 1.4.1
MenuManager: 1.8.4
MicroTiny: 1.2.3
ModuleManager: 1.5.5
News: 2.12.9
Search: 1.7.7
ThemeManager: 1.1.7
TemplateExternalizer: 2.0.8
TinyMCE: 2.9.11
CGSimpleSmarty: 1.5.2
CGExtensions: 1.31.1
JQueryTools: 1.1.1
CompanyDirectory: 1.16.1
FrontEndUsers: 1.20
NeoModule: 0.5.0
NeoContentOps: 0.1.0
MysqlDump: 1.2.4


Config Information:

php_memory_limit:
process_whole_template:
output_compression:
max_upload_size: 24000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true


Php Information:

phpversion: 5.2.17
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
memory_limit: 64M
max_execution_time: 600
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 24M
upload_max_filesize: 24M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)


Server Information:

Server Api: cgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.0.96
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable


----------------------------------------------

[bryanhiggs]

Did you upgrade to 1.11.2 and get PDF file upload to work for you? I am experiencing the exact same issue as you but I have a fresh install of 1.11.2 in my case. I am using the cmsmadesimple-1.11.2-english.tar.gz file downloaded from the forge on 9/19

No, we haven't yet had a chance to upgrade to 1.11.2, although we plan on doing that within (I hope!) perhaps a week or so.

It's good to see that someone else has seen this, but not good to see that there haven't been too many good responses to the problem. Now that there are at least 2 of us with this problem, perhaps it won't be seen as a 1-off issue.

[curlypinky]

Going off the comments that it was resolved in svn and released in 1.11.2 I'm going to download the patch files and the full version and compare my 1.11.2 english version - it might be possible that the english-only version missed some files that were in the full version.

[curlypinky]

So I'm not really sure what is going on, my pdf file upload issue has resolved, no action on my part though. Not really sure what happened, I had 2 sites (same server) and neither would allow a pdf file upload. But today they are uploading pretty as you please. I made no environmental changes, tested with the same pdf. Maybe it was a local cache thing. But I'll take it! So maybe you will have good luck with your upgrade.