Module Manager error

[michaywood]

I spoke with my host and they would be willing to give me temporary shell access to investigate the problem. If someone can tell me the address that the ModuleManager calls, I can try that socket test like in my previous post. Or, since I could get shell access, would anyone have the time for me to pay for support?

[michaywood]

I've done some more experimenting to see if maybe the new 1.11 beta fixed the solution. So I got 1.11 installed on another site, went through the install like normal, viewed the website and it loaded. But this time, when i tried to login to the admin page, it loaded the admin page, i put in my login details, and hit submit. It sat there for 180 seconds (my max execution time) then spit the same Server Error , Error 500! Still saying premature end of script headers, but this time for index.php not moduleinterface.php.

So this is even more scary! This means once 1.11 comes out of beta I won't even be able to use CMSMS anymore! ahh! please help!!

[applejack]

Deep breath, calm down and post your error logs.

[michaywood]

These are my error logs from today of testing it and getting the error. All just say that Premature end of script headers for moduleinterface.php . And if i test it on the 1.11 beta install, it says Preamture end of script headers for index.php.

Code: Select all

[Thu Jul 19 02:18:39 2012] [error] [client MY I.P.] Premature end of script headers: moduleinterface.php, referer: http://sub.mydomain.com/admin/listmodules.php?_sx_=8e048a06
[Thu Jul 19 02:18:41 2012] [error] [clientMY I.P.] File does not exist: /home/users3/account_name/www/c.parishgive.com/favicon.ico, referer: http://sub.mydomain.com/admin/moduleinterface.php?_sx_=8e048a06&module=ModuleManager
[Thu Jul 19 19:12:36 2012] [error] [client MY I.P.] Premature end of script headers: moduleinterface.php, referer: http://sub.mydomain.com/admin/eventhandlers.php?_sx_=e6150e74

[calguy1000]

if you can PM me:

a: The CMSMS admin login URL, admin username and password
b: The shell access IP address/hostname + username and password
I will take a look.

If you are having problems after even logging into CMSMS then I am willing to bet that it is a problem with outgoing http connections.

[applejack]

It's the hosting company issue I bet.

Anyway after full day of NMS weird hellishness when I was about to shoot myself..... (of which I maybe will submit more once I have calmed down)

[calguy1000]

I managed to create a ~10 line script that causes a timeout on this host regularly (but not 100% of the time).

So it is either a host issue, or a bug in PHP 5.3.9.

The 10 line script is:

Code: Select all

<?php
ini_set('display_errors',1);
error_reporting(E_ALL);

$dirname = dirname(__FILE__);
$session_key = substr(md5($dirname), 0, 8);

$tmp = 'CMSSESSID'.$session_key;
echo "DEBUG session name is $tmp<br/>";
@session_name($tmp);

session_start();

echo 'It Works';
?>

I want my hour back.

[michaywood]

Talked with tech support again since the issue still stands and appears to be a host issue. Here is what they said

I see no server side reason for this problem to occur, too, as there are accounts running over 50 Wordpress sites in each and this does not cause problems except higher CPU usage per an account. The same is valid for heavy scripts using plugins like Joomla. Based on my personal experience I will also conclude that the reason for this issue to occur is an incompatibility of the script you are using with system or PHP version. If we know what is the reason for this problem to occur we may help. What I see in the reply of the support of the CMS is that they do the same - pointing their finger at us. If we are sure what should be changed in your account configuration and if it is possible such a change to be performed we are here to help.