[SOLVED] Using CMSMS since 06 and now 1.10.2 won't install

[carasmo]

I've loaded CMSMS numerous times over the last 5 + years so this is REALLY frustrating.

Deep breath.

This in on the same host and account where other, older CMSMS installs are located. There's a 1.10.1 upgrade (which is another story, and 1.9.43 installs).

I've downloaded the latest, stable release: http://s3.amazonaws.com/cmsms/downloads ... ish.tar.gz

Uploaded via Cpanel
Extracted to directory
The CHMODS are all 755 on the files in the instructions, 777 was tried and that didn't change a thing.
There is now no config.php file creation by me. I see that one is created when I go to /install/

This is where it stops working. See screen shot. I only have the first page, no image, and I can't do anything. I've tried this twice, once by chmoding all the recommended files to 777 rather than the default 755.

I've read both the FTP and Shell upload instructions and I don't see where I'm going wrong.

[carasmo]

I just tried the full file set (instead of just english) and that doesn't work either. I tried setting the config.php, which is 644 btw, to 666 and clearing cache. Didn't work either. Why in the Shell instructions it mentions the config.php file and in the FTP instructions it doesn't.

[calguy1000]

modify .htaccess to turn on display_errors (if your host allows it). Then reload the page to try to see any errors (you may want to view source too).

Because of the missing images i'm thinking you are having disk space/quote issues and some of the files just didn't expand properly.

[carasmo]

Scratching my head. I looked at the server and there's LOADS of space.

I copied the htaccess.txt from doc folder and renamed to .htaccess then inserted this:

Code: Select all

php_flag display_startup_errors on
php_flag display_errors on
php_flag html_errors on

Result:

Code: Select all

 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, emai.goes.here and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

What do I do?

[calguy1000]

That means your host AFAIK (stupidly) doesn't allow you to override php values in the .htaccess file (just ran into this again today). Piss-poor host IMnsHO.

Disk Free reports does not necessarily mean you can write to the disk... there may be disk quotas in play (ran into that with another user last week). try uploading a couple of big(ish) files to the disk space and see if they upload properly. If they don't upload properly you will know.

If that still doesn't work, then the only thing left is to start adding some debug statements etc. into the php files themselves to see what's happening.... not a simple task as you need to know what to add, and where.

if the upload test works properly, you can PM me the credentials to login to that server and appropriate URLS and I will take a quick look.

[carasmo]

Thinking that it was an error with the subdirectory creation. I deleted all files, deleted the subdomain, deleted the directory. Cleared my browser cache. Started over again, but instead I put the subdomain in the top level of the directory, and it works now. Freaking nuts. I have done this before and no issues. I also tried to see what would happen with a 1.9 install, the images were not there, but the buttons showed up (empty places where a button is since the images are buttons at least in the 1.9 install screens).

THANK you for showing the way. I wouldn't have thought it was this until you mention the other things.

[carasmo]

Smooth install after this.