unrecognized tag bug after server change

[joehannd]

Hi all,
it's the first time for me with CMSms, I'm trying to move a CMSms site from a server to another, I've followed the correct instructions but now I receive this message:

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Notice: Undefined index: path in \\WAGNER\wwwroot$\68206eb9c.hostnd\htdocs\www\include.php on line 233 string(125) "Smarty error: [in tpl_top:23 line 2]: syntax error: unrecognized tag 'process_pagedata' (Smarty_Compiler.class.php, line 590)" string(118) "Smarty error: [in tpl_head:23 line 2]: syntax error: unrecognized tag 'sitename' (Smarty_Compiler.class.php, line 590)" string(115) "Smarty error: [in tpl_head:23 line 2]: syntax error: unrecognized tag 'title' (Smarty_Compiler.class.php, line 590)" string(118) "Smarty error: [in tpl_head:23 line 3]: syntax error: unrecognized tag 'metadata' (Smarty_Compiler.class.php, line 590)" string(115) "Smarty error: [in tpl_body:23 line 18]: syntax error: unrecognized tag 'menu' (Smarty_Compiler.class.php, line 590)" string(115) "Smarty error: [in tpl_body:23 line 19]: syntax error: unrecognized tag 'lang' (Smarty_Compiler.class.php, line 590)" string(125) "Smarty error: [in tpl_body:23 line 34]: syntax error: unrecognized tag 'global_content' (Smarty_Compiler.class.php, line 590)" string(118) "Smarty error: [in tpl_body:23 line 36]: syntax error: unrecognized tag 'content' (Smarty_Compiler.class.php, line 590)" string(118) "Smarty error: [in tpl_body:23 line 39]: syntax error: unrecognized tag 'content' (Smarty_Compiler.class.php, line 590)" string(116) "Smarty error: [in tpl_body:23 line 45]: syntax error: unrecognized tag 'title' (Smarty_Compiler.class.php, line 590)" string(118) "Smarty error: [in tpl_body:23 line 50]: syntax error: unrecognized tag 'content' (Smarty_Compiler.class.php, line 590)" string(123) "Smarty error: [in tpl_body:23 line 53]: syntax error: unrecognized tag 'cms_selflink' (Smarty_Compiler.class.php, line 590)" string(125) "Smarty error: [in tpl_body:23 line 71]: syntax error: unrecognized tag 'global_content' (Smarty_Compiler.class.php, line 590)" 

From other topics in this forum it seem a path configuration error; I'm using this path:

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$config['root_path'] = '/htdocs/www';

But you can check here the necessary informations: http://www.intergic.com/info.php

You can test the site at: http://www.intergic.com/index.php

Where am I doing wrong?
The CEO is sharpening the knives...
Please help me.
Thank you
Beppe

[spcherub]

You've said you are using /htdocs/www as your path, but is this is the actual location where your CMS files are installed? You may want to double-check with your host.

[fredp]

Hi,
Looks like you're running on a Windows server--not my area of expertise. That said ...

I've seen these kind of smarty errors when the ./plugins directory has some kind of problem. You might run Perform Validation on the Site Admin » System Verification page of the admin console. This will tell you if you have missing or corrupted files.

Also, run Site Admin » System Information on the admin console to see if everything looks good there.

Hope that helps,
Fred P.

EDIT: oops: accidentally hit Submit before adding System Information comment

[joehannd]

Hi fredp,
I can't find the "System Verification page of the admin console". Where is it?
Thank you!
Beppe

[spcherub]

Like fredp said in his post, it is at:
Site Admin > System Verification
You need to download the checksum for your version of the CMS from the CMS site and then run "Perform Validation", by uploading this checksum.

[fredp]

Hi fredp,
I can't find the "System Verification page of the admin console". Where is it?
Thank you!
Beppe

Hi,

Have you read the User Handbook? See this page: Site Admin » System Verification