version 1.9.2 install problems. Error - Session not working

[Tracy]

I have been trying for hours to get a new installation of CMS version 1.9.2 working. Uploaded all files successfully (a few times) navigated to the the install page and got the following message...

Session not working, you have problem with some modules and functionality! Ask your provider, exiting!

I phoned the hosting company and confirmed that the requirements are fine with the operating system, the webservers and the PHP version. I am at a loss as to how to fix this. I just did an upgrade to another site with the same version without a hitch. Please could someone tell me where to go with it now?

[Tracy]

Well... I don't understand if it's a problem with the version and something I can change or if it's the hosting company not meeting the php requirements??

[Tracy]

Acutally, I know it's not the version because I uninstalled it again and tried version -1.6.9-base.tar The hosting was set up with iPage

[fredp]

Hi,

Before trying the install, did you happen to check that your browser was set to allow cookies for the domain upon which you were installing CMSMS?

[staartmees]

As I posted in your other topic about the same problem, PHP session failure seems to be one of the many problems on iPage hoster .

a solution given by iPage: http://www.ipage.com/knowledgebase/read ... l?kbid=600

To run PHP sessions, include the following code at the top of any PHP script that uses sessions:

session_save_path("your home directory path"/cgi-bin/tmp);
session_start();

To find "your home directory path":

1. Log into the PHP Scripting page for actual path to your home directory.
2. Replace "your home directory path" with the path shown.

Set session_save_path to a directory within your cgi-bin: either /cgi-bin/tmp as in the example above or another directory as long as the absolute path is correct.

[Tracy]

Thankyou both for you replies. No, I'm not sure how to check the browser cookies for individual domains. I don't understand what you mean there.

And, I don't know too much about PHP. I followed that link and found my home directory path but I don't know where to put it. I tried a couple places with no luck. How do I know which PHP script uses sessions?

[Dr.CSS]

Sounds to me like you need a better host, are you in the USA?...

If so these guys are all set up for CMSMS, get hosting from them and CMSMS is preinstalled if you ask for it...

http://www.cmsmadesimple.org/partners/

http://www.arvixe.com/1596-47-3-31.html

[Tracy]

Thankyou, I'm encouraging my client to switch hosts now. No, I am in Canada.

I have another that is probably going to end up being the same situation. People sign up for hosting so they can build their own sites using the "drag and drop" options and then don't like the end result...

Thanks