[CLOSED] Blank install page on step 2, blank admin page

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
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Sicambria
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Joined: Thu Jun 17, 2010 3:19 pm

[CLOSED] Blank install page on step 2, blank admin page

Post by Sicambria »

Hello!

I've used CMSMS 1.6.7 and some months ago my admin paged stopped working (blank page when you enter the correct password). I've tried to update to 1.7.1, but I get a blank page at step 2.
I tried also a fresh installation, no success. (many times)
Checksum also doesn't work, but it was not a problem in the past. (forum confirmed)
Permissions are 777 on tmp and on subdirs.
If I type install/index.php?debug=1, the installer starts as usual.


Checksum indicates that all files are OK (use binary mode to upload files)

Server data:
MySQL version    5.0.90-community
Apache version    2.2.15
PHP version    5.2.13

I'd greatly appreciate any help.
Last edited by Sicambria on Sat Sep 04, 2010 8:50 pm, edited 1 time in total.
alby

Re: Blank install page on step 2, blank admin page

Post by alby »

Sicambria wrote: I'd greatly appreciate any help.
Start installer and look your error server logs

Alby
Sicambria
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Posts: 6
Joined: Thu Jun 17, 2010 3:19 pm

Re: Blank install page on step 2, blank admin page

Post by Sicambria »

There are no errors shown in cPanel logfiles.
Is there a way to generate a complete logfile during installation?
Sicambria
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Posts: 6
Joined: Thu Jun 17, 2010 3:19 pm

Re: Blank install page on step 2, blank admin page

Post by Sicambria »

Well, it seems that CMSMS installation is no longer possible on hosting24 servers, and nobody has a clue.
If only I could see the requirements summary page, but it's hard to debug from a big blank white screen of the void.
And there is the blank admin panel.
Have you ever tried to edit content from PhpMyAdmin?
Well, it's a nightmare.
NaN

Re: Blank install page on step 2, blank admin page

Post by NaN »

Some steps you could try...

- Ask your provider what has been changed
  (and compare it to the system requirements of CMSms).

- Create a plain text file named e.g. "phpinfo.php" and insert the following code:

Code: Select all


<?
phpinfo();
?>

Store that in your root directory and enter "yourDomain/phpinfo.php" in your browsers address bar.
Compare the ouptut to the system requirements of CMSms.

- Enable error reporting in your .htaccess file (or php.ini if possible).
  and set $config['debug'] = true; in your config.php.
  Try to visit your site/login in backend or install again.
  See if there is any error message.

- In the worst case your site might have been hacked. So check your Webspace for any
  odd files. (antivirus software etc.)
Sicambria
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Posts: 6
Joined: Thu Jun 17, 2010 3:19 pm

Re: Blank install page on step 2, blank admin page

Post by Sicambria »

Thanks for help, I had no luck installing / entering to admin in my site.
The web hosting service provider was hosting24.com
When I tried to ask for help (I was very polite!) they disabled my webpage (they say it was a misunderstanding!)
Hosting24.com is not suitable for hosting CMSMS 1.8 or newer.
End of story: I changed to another company, now everything works.

Regards,
Sicambria
KO
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Re: [CLOSED] Blank install page on step 2, blank admin page

Post by KO »

I decided to upgrade one of my playgrounds on my laptop running Fedora 13. It's not set up as production server so it most likely has same settings not set right. But PHP 5.3.3 etc. is there.

Long story short I run in to this same "step 2 - blank page - no errors" when upgrading from 1.7.1. to 1.8.2 I looked error_log and found php error

[error] [client 127.0.0.1] PHP Fatal error:  Call to undefined function cms_current_language() in /var/www/html/cmsms/lib/classes/module_support/modlang.inc.php on line 64, referer: http://localhost/cmsms/install/upgrade.php

Over there

Code: Select all

	if ($modinstance->curlang == '')
	{
		$modinstance->curlang = cms_current_language();
	}
When looking same line in 1.6.3 it's

Code: Select all

	if ($modinstance->curlang == '' && isset($gCms->current_language))
	{
		$modinstance->curlang = cms_current_language();
	}
Changing that "if line" in 1.8.2 I had no problems upgrading.

So I believe this problem comes when locales are not set right in server when upgrading. Should this be filed as bug?
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