Problem when transfer hostings, can´t log in...

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
Locked
rubenpv
Forum Members
Forum Members
Posts: 10
Joined: Thu Apr 22, 2010 10:49 pm

Problem when transfer hostings, can´t log in...

Post by rubenpv »

Hello everybody..

I´m new at cms made simple, I worked with a company at Asia, but they stop helping me...

I transfer this website www.g3mex.com, and it seems to be working fine, but I can´t log in and also not all the information from the old hosnting got transfer...

this is the old hosting www.g3mex.info...

if there´s any body could help me... I have being trying to fix this for over 2 weeks and I can´t find a solution.. I´m desperate my client is really mad... I look really stupid...

Thans in advance...

Ruben
replytomk3

Re: Problem when transfer hostings, can´t log in...

Post by replytomk3 »

Password is from the old database account, not what you specified during the installation steps right now. It can also be reset anyways. I transfer sites, so ask specific questions and I'll help.
rubenpv
Forum Members
Forum Members
Posts: 10
Joined: Thu Apr 22, 2010 10:49 pm

Re: Problem when transfer hostings, can´t log in...

Post by rubenpv »

Thank you for the fast answer, I transfer the site trough a backup from the cpanl of the website to the new panel...
I didn´t install anything....

I really don´t know what other iunfo to provide...

Thanks
User avatar
Dr.CSS
Moderator
Moderator
Posts: 12711
Joined: Thu Mar 09, 2006 5:32 am

Re: Problem when transfer hostings, can´t log in...

Post by Dr.CSS »

You did a transfer of all folders/files then moved DB?...

Some times it helps when moving to run install but at step 5 DON'T CREATE TABLES AND DON'T INSTALL DEFAULT CONTENT this will fix any path problems you may have...
rubenpv
Forum Members
Forum Members
Posts: 10
Joined: Thu Apr 22, 2010 10:49 pm

Re: Problem when transfer hostings, can´t log in...

Post by rubenpv »

The transfer was automatic, I didn´t have to do anything but upload the backup to the new hosting...
replytomk3

Re: Problem when transfer hostings, can´t log in...

Post by replytomk3 »

Then did you change config.php paths to the new server?
rubenpv
Forum Members
Forum Members
Posts: 10
Joined: Thu Apr 22, 2010 10:49 pm

Re: Problem when transfer hostings, can´t log in...

Post by rubenpv »

Yes I did....
I staring to thik that maybe is the hosting???

Any ideas??

Tnx
replytomk3

Re: Problem when transfer hostings, can´t log in...

Post by replytomk3 »

but I can´t log in
reset password
and also not all the information from the old hosnting got transfer...
what?
User avatar
Dr.CSS
Moderator
Moderator
Posts: 12711
Joined: Thu Mar 09, 2006 5:32 am

Re: Problem when transfer hostings, can´t log in...

Post by Dr.CSS »

I would think about doing it all over yourself instead of using cPanel...
rubenpv
Forum Members
Forum Members
Posts: 10
Joined: Thu Apr 22, 2010 10:49 pm

Re: Problem when transfer hostings, can´t log in...

Post by rubenpv »

Thank you for al the ideas

The problem seems to be the hosting, like I told you guys before, the information in the website from the db is all on now...
Works fine

Is just soemthing is not working in the login page /admin
It say something about debug...
everything else works fine...

The new hosting doesnt use the tipycal cpanel so for doing the trasnfer or upload of the information only has the option of upload backup...

I can log in but only with IE and i have to login 2 times so I get redirect...

Any Ideas??

Thank you all
User avatar
Dr.CSS
Moderator
Moderator
Posts: 12711
Joined: Thu Mar 09, 2006 5:32 am

Re: Problem when transfer hostings, can´t log in...

Post by Dr.CSS »

System info. on new server, and the difference between the old and new?...
Locked

Return to “[locked] Installation, Setup and Upgrade”