CMSMS 1.6.7 Install File Upload Problems

[clj83]

Hey,

I am having to install CMSMS on a hosting package provided by a company called 'Fasthost' because that is what the clients is already using.

I have used CMSMS alot on another host with CPanel and never had any problems. However, this host does not have Cpanel and shell access is difficult so I uploaded using FTP. Everything seems to work except I cannot upload any files successfully. The weird thing is that if I go into file manger and upload a tiny jpg, 5k, for example then I receive a message saying the file was uploaded successfully and I can see the new file name in the list but if I click it I get a 301 Moved Permanently error.

I have tried playing with all the permission configuration options but that doesn't seem to help. 

The other weird thing is that browse for the new file in my ftp client I can see it and if I click it then it opens as expected.

The only problem I cant definitely see in the system verification page is that my Maximum Execution Time is "20" and thus a fail. Is this what is causing my problems?

Any advice would be very gratefully received?

Thanks

Chris

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Cms Version: 1.6.7

Installed Modules:

    * CMSMailer: 1.73.14
    * FileManager: 1.0.2
    * MenuManager: 1.6.2
    * ModuleManager: 1.3.2
    * News: 2.10.4
    * nuSOAP: 1.0.1
    * Printing: 1.0.4
    * Search: 1.6.1
    * ThemeManager: 1.1.1
    * TinyMCE: 2.6.2


Config Information:

    * php_memory_limit: 32M
    * process_whole_template: false
    * max_upload_size: 20000000
    * default_upload_permission: 664
    * assume_mod_rewrite: false
    * page_extension:
    * internal_pretty_urls: false
    * use_hierarchy: true


Php Information:

    * phpversion: 5.2.6
    * md5_function: On (True)
    * gd_version: 2
    * tempnam_function: On (True)
    * magic_quotes_runtime: Off (False)
    * memory_limit: 32M
    * max_execution_time: 20
    * safe_mode: Off (False)
    * session_save_path: /tmp (1773)
    * session_use_cookies: On (True)


Server Information:

    * Server Api: cgi-fcgi
    * Server Db Type: MySQL (mysql)
    * Server Db Version: 5.0.77


----------------------------------------------

[replytomk3]

Files that upload:
Mask?
File ownership?
File permissions?

File permissions of the module itself?

[clj83]

Hi TomK3,

Thanks for your reply. Not quite sure what you mean though, could you elaborate a little? I have set all the permissions to 777 at present, and have tried other permission values but to no avail.

I don't really understand why the file uploads successfully and then I can see it in the list but if I click it I get a 301 error. If I browse to the file through my ftp client and click to view it I can see it correctly. However, if I copy the url and then try and view it with the ftp bit removed I get the 301 error again.

Thanks

Chris

[replytomk3]

Please indicate the item that you do not understand. Because it's important.

Also, review or post your .htaccess, if any.

[clj83]

Hey,

I don't understand what you mean by "Mask".

I think I understand the others and as I said have played around with folder and file permissions.

I don't have a htaccess file.

Thanks

Chris

[replytomk3]

Global Settings>Advanced Setup>File Creation Mask (umask). Test it and research for what it's for.

[clj83]

Hey,

Sorry, yes I had checked that and I thought the results were fine.

Results

Owner: domain870018
Permissions:
  Owner: Read,Write
  Group: Read
  Other: Read

With these results file permission 777 should be fine shouldn't it? Is there anything else I can check?

Thanks

Chris

[replytomk3]

It is up to you to research whether "Owner: domain870018" is correct. I suggest heading to the CMSMS IRC channel, or waiting for response on the forum from someone else.

[clj83]

Hey,

Okay. So does that mean you think the root of my problems lie with the fact that the owner is "domain870018" rather than the registered database user, like "cms_user", which is how it appears on my other set-ups with my preferred host?

Thanks

Chris

[Dr.CSS]

It should be, and also your second setting in the unmask Group: Read should also have Write in it...