CMSMailer wont send

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turch2009
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CMSMailer wont send

Post by turch2009 »

I'm working off of a godaddy server and they say I've got the setting correct, but the test send still doesn't give me an email.  I tried using the mail account seperatly and that works.  I tried sending it to itself (in case yahoo was the issue) and that didn't work.  Here are the setting I'm using.  I also tried smtp, sendmail, and mail.  Am I doing something wrong?

Character Set: "blank"
Mailer Method: stmp
SMTP host name: "using IP and tested to make sure this was correct"
Port: 25 "godaddy confirms correct port"
from address: registration@???.com
sendmail Username: Administrator
Sendmail Locations: /usr/sbin/sendmail "I used the return-path method on the help with sendmail, didn't work"
SMTP Timeout: 1000
SMTP Auth: checked
Username: registration
password: ****** "checked"
turch2009
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Re: CMSMailer wont send

Post by turch2009 »

Does anyone have any advice?
Somebody_1
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Re: CMSMailer wont send

Post by Somebody_1 »

Dont like your chances but you could try to get access to the logs or get the GoDaddy techs to check it out.

Do GoDaddy allow the use of external SMTP servers?
turch2009
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Re: CMSMailer wont send

Post by turch2009 »

Yeah i talked to them and they said they did allow it.  They were also surprised that I requested so much information.  They said that most CMS's don't require so much.  I told him it was for SMTP, mail, or sendmail though.  I tried all three of these.  Godaddy said that it was some issue witht he CMS (of course).
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Dr.CSS
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Re: CMSMailer wont send

Post by Dr.CSS »

I've never had a problem with sendmail or mail, smtp is tricky to set up on some as it takes and email from the same domain that has to be a real email address with the correct password and I don't think it sends from other smtp servers only it's own and it helps if you give way more info like cmsms version etc...


Have you checked your system info page in cmsms admin to make sure you don't have any yellow ! or red X in it...

I've heard godaddy is hard to set up cmsms on...
Remington
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Re: CMSMailer wont send

Post by Remington »

I use GoDaddy as well, and also had a difficult time setting up this module while using smtp. Ultimately what I did was switch to the "mail" method in the module, and it worked. After I set it up I needed to restart my browser, but now it works. If it helps you, my settings are:

Character set: utf-8
SMTP host name: BLANK
Port of SMTP server: BLANK
From address: my email
Sendmail location: DEFAULT SETTING
SMTP timeout: BLANK
SMTP Authentication: unchecked
Username: my email address (same as above)
Password: same as I use to log into my webmail
turch2009
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Re: CMSMailer wont send

Post by turch2009 »

Remington, I set my setting to the same as yours, restarted the browser, and still it didn't work.  I can log onto the mail through my webmail and it works fine.  I'm tearing out my hair here.

As for Dr. CSS, I do have a few yellow "!" on my system info page.  I hadn't checked that yet.  Here's a list of them.  Would any of these effect the mail?

YELLOW CHECK MARKS
1) Maximum Execution Time (max_execution_time): 30
2) Test for remote URL (test_remote_url):
3) Maximum Post Size (post_max_size): 8mb
4) Maximum Upload Size (upload_max_filesize): 8 mb

Thanks
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Dr.CSS
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Re: CMSMailer wont send

Post by Dr.CSS »

I would uninstall the mailer then install it again, all in module manager just hit the uninstall link then the install link and it should reset it to default configuration, then w/o changing anything hit save settings then try a test email to see if it works...
turch2009
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Re: CMSMailer wont send

Post by turch2009 »

If I do that, will it break the other modules dependent on CMSMailer?
QueenOfStarWears
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Re: CMSMailer wont send

Post by QueenOfStarWears »

Thanks, Remington.  I needed to do the same thing and your information worked.
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