TinyMCE WYSIWYG has disapeared

[Tetsugaku-San]

Which I thought was odd.

Client has had the site for a year without problem, now they call me and say the editor has disapeared, very odd. Has anyone any idea of how or why this could happen - or a fix!

When I say 'disapear' I mean it just doesn't appear next to the editor windo
w, I only get HTML however many times I click the checkbox.


cheers all, appreciate the help.

[replytomk3]

Search the forum first. Use static config file.

[Tetsugaku-San]

Well I'm sorry - I did search but I couldn't find the answer I was looking for, maybe if you cold have pointed me in the direction of what to search for it would have helped.

[Rolf]

Hi Tetstugaku-San

Perhaps:

Troubleshooting
Some people have trouble with tiny not showing up upon installation or upgrading. Here is a checklist of things you can try before contacting me for further support.

    * 1. Please, please, try to reupload the modules/TinyMCE dir to your server. You'd be amazed how many times this has helped people.
    * 2. Try to switch on the Static Config option. Note that this requires your /tmp/-dir to be writable by the webserver
    * 3. If upgrading, please try to reset all settings. Not nice if you've done a lot of customization, I know, but a lot of things changes from 2.3.x to 2.4.x series of the module.
    * 4. Try enabling the static config option in advanced settings. This works better on some systems (like CGI-based)

Regards, Rolf

[Tetsugaku-San]

Hi there - thanks very much for the pointers.

Unfortunatley none of those options have worked. the site hasn't been updated, or even touched for around 10 months, I am reallly at a loss to see how this could even have happened!

MCE control panel under extensions : (where the editor also doe not turn up )


Editing a  page with MCE box ticked:


and without:



I'd love to blame the client but they don\t have any sort of FTP access to the site!!

Oh I can't see any JS errors or anything similar either.

Any ideas?

thanks all

[Rolf]

Try to chmod the folder modules/TinyMCE/ to 775 or 777

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[Tetsugaku-San]

Hi there - no joy either I'm afraid, file permissions look like:



the files inside are much more varied in their permissions however - is this possibly an issue?



Thanks again for your help here!

[Rolf]

Hi Tetstugaku-San

Is it possible to pm me some temporarily admin login info? So I can look for myself...

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[Tetsugaku-San]

Hi Rolf - I'd appreciate it, dropping you an email now.

[Rolf]

hmm, got access to your admin.
First thing I did - the easiest way - was setting a static config file in the advanced tab.
And what do you think... Yep, it worked.  pfff.

Rolf

[Tetsugaku-San]

Ah - I'm very sorry, I had no idea what this meant

Search the forum first. Use static config file.

About the static config file - I apologise profusely And thank you just as much, sorry for taking up your time.

Thanks again