[solved]404 Error Site down

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corn4th
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[solved]404 Error Site down

Post by corn4th »

My site has been up and running since I uploaded everything a couple of weeks ago, but suddenly yesterday I get a 404 error everywhere. The site is www.dmdecos.com

Here is my CMSms system info:

----------------------------------------------

Cms Version: 1.6.5

Installed Modules:

   * CMSMailer: 1.73.14
   * FileManager: 1.0.1
   * MenuManager: 1.6.2
   * ModuleManager: 1.3.1
   * News: 2.10.3
   * nuSOAP: 1.0.1
   * Printing: 1.0.3
   * Search: 1.6.1
   * ThemeManager: 1.1.1
   * TinyMCE: 2.5.4
   * FormBuilder: 0.5.12
   * Gallery: 1.1.1


Config Information:

   * php_memory_limit:
   * process_whole_template: false
   * max_upload_size: 2000000
   * default_upload_permission: 664
   * assume_mod_rewrite: false
   * page_extension:
   * internal_pretty_urls: false
   * use_hierarchy: true


Php Information:

   * phpversion: 4.3.11
   * md5_function: On (True)
   * gd_version: 2
   * tempnam_function: On (True)
   * magic_quotes_runtime: Off (False)
   * memory_limit:
   * max_execution_time: 30
   * safe_mode: Off (False)
   * session_save_path: /tmp (1777)


Server Information:

   * Server Api: cgi-fcgi
   * Server Db Type: MySQL (mysql)
   * Server Db Version: 5.0.67.d7


----------------------------------------------

Please help!!

Thanks
Last edited by corn4th on Tue Nov 24, 2009 3:24 pm, edited 1 time in total.
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Rolf
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Re: 404 Error Site down

Post by Rolf »

Hey corn4th,

Did you check your default page yet?
Is it still active?

Rolf
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replytomk3

Re: 404 Error Site down

Post by replytomk3 »

Check server

check index.php
corn4th
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Re: 404 Error Site down

Post by corn4th »

I have checked both, and no dice. I have checked with my hosting provider, and everything there is the way it should be. I have checked every file on the server, and no changes have been made. We did try upgrading our php, but when that did not work, we returned it to the previous version. Could that be related?
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Re: 404 Error Site down

Post by Rolf »

Your site is still up and running: http://www.dmdecos.com/index.php?page=backup-home

Double check for inactive default page.
check settings .htaccess file
wrong index.html file in the root of the website.
...

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replytomk3

Re: 404 Error Site down

Post by replytomk3 »

Check pretty URL settings in config.php

Rolf, what is backup-home? I tried =home myself without results.
corn4th
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Re: 404 Error Site down

Post by corn4th »

OMG! I messed with the settings on the carousel on the home page, and before I did, I made a backup copy of the home page so that I could revert if I needed to. It looks like somehow I managed to tell the system that I wanted that to be the homepage. I have no idea how I did that. Do you know how I can undo it? Or maybe just change the name of backup-home and make it the home page? Because it is the correct version anyway...
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Re: 404 Error Site down

Post by Rolf »

replytomk3 wrote: Rolf, what is backup-home? I tried =home myself without results.
It is the homepage of his website.
In cases like this I always try to find other pages on the website, beside the homepage.
Page aliases like home, contact and http://www.dmdecos.com/index.php?page=links are common  ;)

But I think corn4th has some kind of redirect problem, there is also:
http://www.dmdecos.com/index.html
Which is kind of working...

Rolf
Last edited by Rolf on Tue Nov 24, 2009 3:04 pm, edited 1 time in total.
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Re: 404 Error Site down

Post by Rolf »

corn4th

Is backup-home the default page in the pages section in the admin?

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corn4th
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Re: 404 Error Site down

Post by corn4th »

It's Home, but the page alias for that page is backup-home
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Re: 404 Error Site down

Post by Rolf »

Rename in the root of the website files like index.html, index.htm etc to index2.html or something.
If there is only an index.php there, it should open the website.

No .htaccess in the root?

I think you redirect somewhere to index.php?page=home.
You changed the alias to home-backup.
So index.php?page=home returns an 404 error.

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Re: 404 Error Site down

Post by corn4th »

I don't know how I did that. How do I change it?
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Re: 404 Error Site down

Post by Rolf »

can you pm me a temporarily admin login?

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corn4th
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Re: 404 Error Site down

Post by corn4th »

Never mind, I figured it out!!  ;D The backup-home page was set up as the home page, BUT I did not have it as the default. So, there was no default page!. I'm glad it was so simple, and I really appreciate the help. Thanks so much!
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