Cannot get rid of "Site down for maintenance." and Admin panel doesn't work

[LuTHieR1729]

Hi,

I'm trying to install CMSMS 1.6.4 for my site and, although the installation seems to complete normally, when I try to enter the site I get a "Site down for maintenance." page. Furthermore, if I try to enter administration panel, I only get a blank page. My host uses Apache 4.4.7 and I'm uploading the files via FTP (and using SmartFTP to do it, don't think it's relevant, but still...)

I tried manually deleting the SITEDOWN file from tmp/cache dir, but then I get another blank page instead of the site down message (the source of the down page hasn't got any error code, so as I read in another forum post, the problem is this SITEDOWN file).

During the installation, I created the config.php file and fixed its permissions to 666 and changed tmp and uploads dirs to 777 recursively. The only thing I couldn't to was to execute the GRANT ALL PRIVILEGES sentence on my SQL server, but the tables are created (I checked it via the phpMyAdmin tool provided by my host and there are 42 tables created) and the installation gives no errors, so I don't think this is the problem.

Also, on the 2nd step of installation I get a few PHP warnings, but none of them seems (at least, not to me) serious enough to make the site show only a blank page. The warnings are:

* My host's PHP version is 4.4.7, and recommended version is 5.0.4+
* My memory limit range is 8M, when it should be 16M or more.
* Output buffering is disabled
* These PHP functions are disabled: highlight_file, diskfreespace, show_source, php_uname, ini_get, ini_alter, ini_restore, ini_set, getrusage, mysql_list_dbs, get_current_user, set_time_limit, getmyuid, getmypid, dl, leak, listen, realpath, tmpfile, link
* fopen is disabled (fsockopen, however, is not)
* File uploads is disabled.
* session.save_path is empty.
* ini_set is disabled.

Can anyone please point me to the problem or tell me anything I can do to give you more information and help me solve it?

Thank you very much!

[LuTHieR1729]

By the way, is it normal that the last step of the installation looks like this? (the "7" looks grayed...)



Thanks again

[peterbus]

Hi,

I do not know all the answers to your problems but some of them can be solved by edditing your php.ini file. I can not tell you where your provider puts that file and if you are able to change that yourself. You can have a go at it by using your ftp programme and search all the dir's for this file. Then open/edit it (notepad ++) through your ftp programme.

Another tip: if you're not able to solve all the problems, contact your provider about this. In my case some of the problems get solved quicker than through the forum.

Succes.

Peter

[Pierre M.]

Hello,

I'm trying to install CMSMS 1.6.4...
...
blank page...
...
* My memory limit range is 8M, when it should be 16M or more.

Have you read the troubleshooting section of the documentation ?
Have you tried to narrow the problem with the http logS ?
Have you searched the forums for "blank page" before posting ? (according to forum rules)

Please follow forum rules and read the answer of your issue (too low memory) straight from your logS.

Pierre M.

[LuTHieR1729]

Thanks for your answers, Pierre and Peter.

Pierre,

Have you read the troubleshooting section of the documentation ?

Yes, I did, but as I mentioned I had some more warnings and neither one mentioned in the troubleshooting section that could be the cause for a blank page; and since I have and external hosting, I thought it wouldn't be a good idea to tell my provider "fix these 20 things in your apache installation, because maybe one of them is causing a blank page", so I asked here first in case anyone could point me in the right direction (which it seems you did, thanks).

Have you tried to narrow the problem with the http logS ?

Since I have an external hosting, I don't have access to them.

Have you searched the forums for "blank page" before posting ? (according to forum rules)
Please follow forum rules and read the answer of your issue (too low memory) straight from your logS.

Yes, I did, but it seemed that there could be many causes for this (one of them, you're right, too low memory).

Anyway, thank you for your answer, I will ask my provider to raise the memory limit to at least 16M and come back to post whether that solved the problem or not

Regards,

LuTHieR

[Pierre M.]

Hello again,

Since I have an external hosting, I don't have access to them.

Please review CMSms requirements. Your hosting solution doesn't seem CMSms compatible. LogS are required for debuging.

And at least 64M memory would be better. (the logs would tell)

Pierre M.