(SOLVED) Home page is blank

[izzysanime]

Hi,

I asked my host about this, but just in case i configured something wrong I thought I would ask you guys.  

When you go to my site, its a blank white page.  I was able to log in to by admin page and the content is still there for the home page.  I also notice that sometimes it goes to a blank page, but other times it does go to a page with the correct content.  

This has just started to happen in the past 2 weeks.  

I'm using version 1.5.4  

Any suggestions would be great.

Thanks,
Josh

[izzysanime]

Hi,  I just thought of trying to turn on the "site down" message feature and that showed up on the home page.  Then i turned it off and the site was back.  Maybe a setting was corrupted or something? 

Thanks,
Josh

[alby]

Maybe a setting was corrupted or something? 

Or some settings that provider has changed.
Look to System information in admin, active debug in config.php and look in error server logs for other info

Alby

[izzysanime]

Thats what I was thinking too.  What could i look for in the system information?

[alby]

Thats what I was thinking too.  What could i look for in the system information?

memory_limit (at least 32MB), safe_mode, session_save_path and permission of File Creation Mask (umask) and templates_c

Alby

[izzysanime]

OK,
Config info
config is blank
Session Save Path (session_save_path):
/shared/sessions (0773)


PHP info
config is 32M
safemode is off

[izzysanime]

OK, I guess i did not fix it.  the page is back to being a blank white page.  Any ideas?  There are no error messages for me.

Here is the info from the system information tab :

Code: Select all

Cms Version: [b]1.5.4[/b]

Installed Modules:

    * FCKeditorX: [b]1.0.5[/b]
    * MenuManager: [b]1.5.3[/b]
    * News: [b]2.9.3[/b]
    * ThemeManager: [b]1.1.0[/b]
    * galleryS: [b]0.3.4[/b]
    * Articles: [b]0.0.3.6[/b]
    * FileManager: [b]0.4.5[/b]
    * nuSOAP: [b]1.0.1[/b]
    * ModuleManager: [b]1.2.1[/b]
    * ErrorEmailer: [b]0.3[/b]
    * CMSMailer: [b]1.73.14[/b]
    * Search: [b]1.5.3[/b]
    * Archiver: [b]0.2[/b]
    * ErrorEmailer: [b]0.3[/b]
    * EnhancedXSPF: [b]0.5[/b]
    * Uploads: [b]1.2.3[/b]
    * ajax_search_engine: [b]0.1[/b]
    * Cataloger: [b]0.5.4[/b]
    * ConfigGUI: [b].2[/b]
    * FormBuilder: [b]0.3[/b]
    * FormBrowser: [b]0.1[/b]
    * Album: [b]0.9.2[/b]
    * Flickr: [b]0.7[/b]
    * Quizzard: [b]0.3[/b]
    * esshop: [b]1.0[/b]
    * Printing: [b]0.2.6[/b]
    * Chat: [b]0.2.0[/b]
    * CGExtensions: [b]1.8[/b]
    * CGExtensions: [b]1.8[/b]
    * CGGoogleMaps: [b]1.0[/b]
    * LightBox: [b]1.0.1[/b]
    * NMS: [b]2.1.1[/b]
    * TinyMCE: [b]2.4.13[/b]
    * iCMSUser: [b]1.0.2[/b]
    * FrontEndUsers: [b]1.6.4[/b]
    * CustomContent: [b]1.5[/b]
    * SelfRegistration: [b]1.1.6[/b]


Config Information:

    * php_memory_limit: [b][/b]
    * process_whole_template: [b]false[/b]
    * max_upload_size: [b]10000000[/b]
    * default_upload_permission: [b]664[/b]
    * assume_mod_rewrite: [b]true[/b]
    * page_extension: [b][/b]
    * internal_pretty_urls: [b]false[/b]
    * use_hierarchy: [b]true[/b]


Php Information:

    * phpversion: [b]5.2.42-servage10[/b]
    * md5_function: [b]On[/b] (True)
    * gd_version: [b]2[/b]
    * tempnam_function: [b]On[/b] (True)
    * magic_quotes_runtime: [b]Off[/b] (False)
    * memory_limit: [b]40M[/b]
    * max_execution_time: [b]40[/b]
    * safe_mode: [b]Off[/b] (False)
    * session_save_path: [b]/shared/sessions[/b] (0773)


Server Information:

    * Server Api: [b]apache2handler[/b]
    * Server Db Type: [b]MySQL (mysql)[/b]
    * Server Db Version: [b]5.0.67[/b]


----------------------------------------------

Thanks,
Josh

[alby]

OK, I guess i did not fix it.  the page is back to being a blank white page.  Any ideas?  There are no error messages for me.

Here is the info from the system information tab :

I see many modules obsolte, unmaintained and with bugs
Try to de-active modules that not use directly

Alby

[izzysanime]

OK, I just un installed a few that I dont need.  Are there specific ones that you know of being buggy?

Thank you for your help.

Josh

[Rolf]

Hi Josh

This has just started to happen in the past 2 weeks.

Your admin is still working, I see.

Did you change anything when this problem occured?

Did you check your index.php yet?
Is there something changed perhaps, for instance added scripts or something?
Check the date of the file itself, recent or weeks/months ago (before the problem)

Regards, Rolf 

[alby]

OK, I just un installed a few that I dont need.  Are there specific ones that you know of being buggy?

Buggy:
ErrorEmailer
Archiver (at least < 0.2.1, later I don't know)
Flickr

Unmaintained (never used, maybe buggy):
FCKeditorX
galleryS
Articles
ajax_search_engine
ConfigGUI
iCMSUser

Why double CGExtensions? have you edit DB?


UPDATE:
this is not aimed to izzysanime, but in general:
There are modules of 2006!, I wonder IF it works with 1.5 (in 2006 there was 0.1X)
why people do not watch in forge (author, time release, bugreports, ...) what they install ....... or, at least, try first in a local/dev environment


Alby

[replytomk3]

UPDATE:
this is not aimed to izzysanime, but in general:
There are modules of 2006!, I wonder IF it works with 1.5 (in 2006 there was 0.1X)
why people do not watch in forge (author, time release, bugreports, ...) what they install ....... or, at least, try first in a local/dev environment

Alby

Because we see the module title that will like in module manager, and immediately click to install it. Because we think that all modules work, and are being kept updated. Because we think that the minute a problem with a module is found it will be either repaired or module taken off / message posted.

[izzysanime]

I agree with replytomk3.  ^_^

I have tried all of the modules, and have not had a problem with them at all, for me this blank page has just recently started to happen.  

I would never have thought that a buggy module would cause a whole site to go down.  Maybe just an error or two.  

[izzysanime]

Hi Josh

This has just started to happen in the past 2 weeks.

Your admin is still working, I see.

Did you change anything when this problem occured?

Did you check your index.php yet?
Is there something changed perhaps, for instance added scripts or something?
Check the date of the file itself, recent or weeks/months ago (before the problem)

Regards, Rolf 

Yes, the admin is still working, it was just with the site.    I have not added anything to the system for a while.  In case I just never noticed the issue, the last thing I did was upgrade to CMSMS 1.5.4, the latest module(s) where Formbrowser, CustomContent, FrontendUsers. 

If a module is most likely an issue here, the module (ConfigGUI) could be the cause.  I had to modify the code (change maxversion) to work with upgraded CMS, but that was a LONG LONG time ago. 

Thanks,
Josh

[izzysanime]

OK, I just un installed a few that I dont need.  Are there specific ones that you know of being buggy?

Buggy:
ErrorEmailer
Archiver (at least < 0.2.1, later I don't know)
Flickr

Unmaintained (never used, maybe buggy):
FCKeditorX
galleryS
Articles
ajax_search_engine
ConfigGUI
iCMSUser

Why double CGExtensions? have you edit DB?


UPDATE:
this is not aimed to izzysanime, but in general:
There are modules of 2006!, I wonder IF it works with 1.5 (in 2006 there was 0.1X)
why people do not watch in forge (author, time release, bugreports, ...) what they install ....... or, at least, try first in a local/dev environment


Alby

I dont see erroremailer in my module list, nor in my modules folder on my site.  Same thing with CGextensions, I have 1 installed, I do not see a second one. Could that be an issue? I use FCKeditor, because the default one that comes with CMSMS, does not support firefox (I get an error that says that.)

Thank you for your help.

Josh