Broken installation

[living1108]

Hi All!
Sorry for the long-winded post, but here goes..

My company outsourced the installation of CMSMS Version 1.4.1  on our website in November, 2008.
The system has work  very well for us.. our marketing group has been really happy  that they are able to make simple changes to pricing and product info and not have to waiting for a web developer to do them.

Yesterday , June 3rd 2009 ,  our site suddenly broke!  Visitors to our site now see a  page containing the following;

:

Navigation

We are still able to  access the CMSMS admin panel, so I had a look at 'Site Admin->System Information'  and
All items have a green check mark beside them except for a FAILURE NOTIFICATION ("config_file:  0444"  + red X mark) beside CONFIG_FILE under  the "Server Information->Permission Information" section. 

At this point I'm not sure whether this is telling me that the permissions on the config file are wrong,  or that it is missing or corrupted!

Has anyone experienced this problem before and can  point me to a resource that can help me to resolve this problem?

Thanks!

[Pierre M.]

Hello,

well done to go to System Info. Try System verification too.
Please have a look inside your http logS. The error log should show interesting things arround the time of the failure.
How does your hosting environment look like ? untouched or tainted ?
What does your hosting provider say ?

Have you tried simple things like clearing cache from the admin ?

Pierre M.

[Nullig]

Perhaps, if you post a link to the site, we can see what's happening.

Nullig