Hi!
I would like to create a Feedback Form for a customer after I have done a project for him and want to ask him some questions. Could you help me what i could ask him? I have no idea and would be happy to hear from you.
Customer Feedback Questions
Re: Customer Feedback Questions
Simon,
What kind of feedback are you looking for? Feedback about the CMS? Feedback about his experience working with you?
What kind of feedback are you looking for? Feedback about the CMS? Feedback about his experience working with you?
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SimonSchaufi
Re: Customer Feedback Questions
yes, feedback about his experience working with me
- communication
- price
- time
- ...
- communication
- price
- time
- ...
Re: Customer Feedback Questions
- communication
- price
- time
- quality of work received (yes it is open ended since they aren't as web savvy, but it could help you in the future to address issues)
- likeliness they would work with you again
- likeliness they would refer a colleague to you
- general suggestions to improve the whole process with you
- what they liked about working with you (this way you know your strengths and you can build and promote them)
That's what I can think of at the moment. More may come to me. I actually like this idea and have considered implementing it myself so I think it's a great topic. Since it isn't specifically CMSMS related I am going to move it to The Lounge.
- price
- time
- quality of work received (yes it is open ended since they aren't as web savvy, but it could help you in the future to address issues)
- likeliness they would work with you again
- likeliness they would refer a colleague to you
- general suggestions to improve the whole process with you
- what they liked about working with you (this way you know your strengths and you can build and promote them)
That's what I can think of at the moment. More may come to me. I actually like this idea and have considered implementing it myself so I think it's a great topic. Since it isn't specifically CMSMS related I am going to move it to The Lounge.
If all else fails, use a bigger hammer.
M@rtijn wrote: This is a community. This means that we work together and have the same goal (a beautiful CMS), not that we try to put people down and make their (voluntary) job as difficult as can be.
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SimonSchaufi
Re: Customer Feedback Questions
if we could create a good basic form together, i could add it as another form to the form builder module since i have access to it
