how to install faq module (it doesnt have an xml file)? [solved]

[davids355]

I have downloaded the faq module, but it has no xml file, so Im not sure how to install it, does anyone know?

Dave

[rtkd]

cant u use the modul-manager to install?

[alby]

I have downloaded the faq module, but it has no xml file, so Im not sure how to install it, does anyone know?

View documentation

Alby

[davids355]

Ah thats great thanks for the help!

[davids355]

thanks alot, I got the module installed, however Im having trouble using it? could you guys give me a few pointers? Or should a post a new thread?

[alby]

thanks alot, I got the module installed, however Im having trouble using it? could you guys give me a few pointers? Or should a post a new thread?

You do not say what module.
Try with Glossary

Alby

[davids355]

Sorry, I meant with the faq/QA module.

I have also looked at the glossery module, it seems ok.

However, what I really want is a module whereby web users can post questions themselves (I beleive you can do this with faq?) and also if possible, where admins can reply to questions (on the page rather than by logging into the cms control panel).

Is there a module that could do this?

Many thanks

Dave

[calguy1000]

The 'Questions' module is almost there.... it allows users to submit questions on the frontend, but administrators have to access the admin panel to answer/approve them.

[davids355]

Yes that sounds like the one I need to use.

However, I have a few problems:
I installed the module, then I add the following code to the page:

{cms_module module=Questions mode=form}



{cms_module module=Questions}

When I try and post a question on this page it returns the following error:
Insufficient parameters category

And on the displayed questions, it never shows the answer, any ideas?

Ps you can see the form/page here:

http://s240739589.websitehome.co.uk/sw/ ... =questions

its obviously very basic at the moment, but Im just trying to get it working first.

Many thanks

Dave

[davids355]

Ok all seems to be working now!

[WebGirl]

This may help someone else.
In order for the Questions (FAQ) module FORM to work, I had to specify a CATEGORY, although this is not stated anywhere on the Help page:

{cms_module module=Questions mode=form category="general"}

I used the category of "general" just so the questions could be posted by website visitors, then when I read/approve them, I choose one of my own categories.

This is working for me now - no more error message

[jmcgin51]

This may help someone else.
In order for the Questions (FAQ) module FORM to work, I had to specify a CATEGORY, although this is not stated anywhere on the Help page:

Glad you got it to work; from the module Help:

(optional) category="category" - The category(ies) used for display. In detail mode, this parameter is ignored. In summary mode, this may be a comma separated list of categories to indicate which categories to display. In form mode, this parameter indicates what category new questions should be placed in

While this doesn't specifically state that you MUST specify a category, it stands to reason that every FAQ must be assigned to a category, and without you specifying one, the system has no idea what category to use...

[WebGirl]

Hi there jmcgin51,

Yes, the clearer the Help information is, the better it is for all the users of each module. Many users have never seen Smarty tags before, and can't work out this basic step (like me), without trolling through the forum looking for help. "it stands to reason that every FAQ must be assigned to a category" - well, newbies don't know this yet, so clarifying it just makes it that much easier for people to get their sites up and running faster. I assumed it would just 'show all'

I'm glad I was able to help someone else in return for all the help I've received many times in this forum when the instructions weren't quite clear enough.