after moving my CMS then show me this error

[scripter]

hi guys
I've moving my host to another company, after transferring my data base and all data's from old host I'll  create user name and password for the database, after that the informations will be felling in config.php with new data
but in home page show me this error

string(113) "Smarty error: [in tpl_top:17 line 1]: [plugin] unknown tag - 'process_pagedata' (core.load_plugins.php, line 124)"
Fatal error: Call to undefined function smarty_cms_function_process_pagedata() in /home/USER NAME/public_html/tmp/templates_c/%%09^09A^09A06FC7%%tpl_top%3A17.php on line 5

how can i solve this error
thanks

[jmcgin51]

clear your cache

If that doesn't fix it, make sure the tag exists on the new server.

Please post your CMSMS version as well.

[scripter]

clear your cache

mean clear all content of tmp/templates_c/ and tmp/cache/ ??



my CMSVer is

1.5.3 (Arecibo)

thanks

[tyman00]

No, Clear the cache from the admin section of the website.

Also try running a checksum against your new server to be sure all of the files transferred and transferred properly.

[scripter]

some ones can help
i'll send cpanel information to resolve this problem?

[tyman00]

Have you done what we asked you to do? I don't think anyone is going to want to fix this for free for you when you are making money off of it. If you are willing to hire it out I can look into it for you. PM me and we can discuss.

[Determinah]

Hello !! First a big support to your team. Nice Work with CMS MS !

I exactly have the same problem when i move my website from a repertory to the root repertory. I don't move my database, (still on the same place), and i don't forget to reconfigure my "config.php" by removing the beta/ repertory path.

from http://www.website.com/beta/ and i move to http://www.website.com/

and have this error, i thought it was about an "SetEnv PHP_VER 5", but none it was already done.

I find your topic about this error, so i tried to clear cache section but no way to access to http://www.website.com/admin , therefore no clear cache possible. Must i put it again in the beta section, clear my cache, and move it again to the root ?

Error :
string(113) "Smarty error: [in tpl_top:16 line 1]: [plugin] unknown tag - 'process_pagedata' (core.load_plugins.php, line 124)"
Fatal error: Call to undefined function smarty_cms_function_process_pagedata() in.../.../www/tmp/templates_c/%%7E^7EA^7EA75F51%%tpl_top%3A16.php on line 5

If you have a tip for me it will save my life!

Thanks for help !

[Dr.CSS]

ALWAYS go to site admin > global settings and clear the cache before moving a site...

[Fraserm]

Mark, what is the data that's stored in the tmp/templates_c directory?

There can be hundreds (thousands?) of files in there if you don't clear your cache, but clearing them doesn't seem to have any effect on the system. I thought it was maybe a change history written for each page you edited in case you cancelled the change or something.

[alby]

Must i put it again in the beta section, clear my cache, and move it again to the root ?

- Backup.
- Run install/index.php again and:
  - in step 1 check your installation (Are you sure that all is move? Have you move in shell or other way?)
  - in step 5 UNCHECK write table AND sample content

Alby