[solved]Newsletter Made Simple timing out on send page, with only 2 subscribers?

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Stoob
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Joined: Sat Mar 10, 2007 1:48 am

[solved]Newsletter Made Simple timing out on send page, with only 2 subscribers?

Post by Stoob »

Hi, in generally NMS seems like a good module.  I ran into an issue during my final test of NMS.   Please help, thanks!

During the "process job" phase a page opens and states that it is processing the job and not to close the page.  I have 2 people on my mailing list.  That's it.  The page "hangs" meaning it just sits there and never says it is done.  Eventually, after about 3 minutes, a prompt comes up for me to download a .php page.  Obviously the PHP script has timed out or something like that.

I have read the Help page here: http://wiki.cmsmadesimple.org/index.php ... /NM_S  to no avail.  There are no other docs I can find.

This is my current setup, I am hosted on LunarPages.  The interesting part is that the messages are actually sent even though the script times out and causes an error.  After the error occurs, I cannot login to the Admin section for about 2-3 minutes, probably something is looping and bogging down the server.

[/b] how can i fix? [/b] thanks

NMS settings:
Delay between messages: 300ms
Delay between batches: 30s
Messages per batch: 40

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Cms Version: 1.5.2

Installed Modules:

    * CMSMailer: 1.73.14
    * CGExtensions: 1.15
    * MenuManager: 1.5.3
    * ModuleManager: 1.2.1
    * News: 2.9.2
    * nuSOAP: 1.0.1
    * Search: 1.5.2
    * ThemeManager: 1.0.8
    * FrontEndUsers: 1.6.2
    * FileManager: 0.4.3
    * Printing: 0.2.6
    * TinyMCE: 2.4.11
    * NMS: 2.2


Config Information:

    * php_memory_limit:
    * process_whole_template: true
    * max_upload_size: 10000000
    * default_upload_permission: 664
    * assume_mod_rewrite: false
    * page_extension:
    * internal_pretty_urls: false
    * use_hierarchy: false


Php Information:

    * phpversion: 5.2.6
    * md5_function: On (True)
    * gd_version: 2
    * tempnam_function: On (True)
    * magic_quotes_runtime: Off (False)
    * memory_limit: 32M
    * max_execution_time: 30
    * safe_mode: Off (False)
    * session_save_path: No check because open basedir active


Server Information:

    * Server Api: cgi
    * Server Db Type: MySQL (mysql)
    * Server Db Version: 5.0.51a


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Last edited by Stoob on Tue Feb 10, 2009 8:48 pm, edited 1 time in total.
Stoob
Forum Members
Forum Members
Posts: 17
Joined: Sat Mar 10, 2007 1:48 am

Re: Newsletter Made Simple timing out on send page, with only 2 subscribers?

Post by Stoob »

I have solved this issue:

Refer to this page [ http://wiki.cmsmadesimple.org/index.php ... g_disabled ] on the optimal settings for your server.  In my case, I increased the max_execution_time to 120 from 30 and that gave the NMS email send  script enough time to run.

30 seconds just wasn't long enough.
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