In our ongoing commitment to the security of our customers, we have
discovered a vulnerability located within many of our client's websites,
including yours. This is a self replicating virus which is found by visiting
well-known search engines. When you click on any link it may redirect you to
a fake Anti-Virus 2009 website which appears to scan your system and then
asks you to download the software. Once downloaded and installed it begins
displaying pop ups on your desktop. At this time it collects your FTP user
name and password from your own computer and uses that information to upload
an exploited file named ".htaccess" to your website. Any visitors to your
website will then be redirected to the fake anti-virus website.
We have dedicated our systems administration team to finding a solution to
this and are happy to say that as one of the first hosting companies we have
successfully cleaned all instances of this virus from our servers more than
a week ago, and are continually scanning them to ensure your site does not
become re-infected.
While your website is now secure, your computer may still be at risk. Here
are two easy steps that will detect and remove this malicious software from
your computer and make sure your website will not spread the virus again:
1. Uninstall the fake Anti-Virus software by following the instructions at
this link:
http://www.bleepingcomputer.com/malware ... virus-2009
2. Once removed, change your FTP password from within your web hosting
control panel. Once logged in, click on the FTP Manager icon and then on the
icon next to the password to change it.
To illustrate the severity of the issue I would like to share some facts
with you:
* 26,991 of our customers have been infected with fake Anti-Virus 2009
* 79,469 websites have been spreading the Anti-Virus 2009 infection
* 120,923 malicious files have been removed from our system