[SOLVED] HELP - ADMIN page gives blank white screen Topic is solved

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alby

Re: HELP - ADMIN page gives blank white screen

Post by alby »

sp119 wrote: ANY IDEAS WOULD BE APPRECIATED on how I can quickly resolve this issue!!!
usual:
- active debug in config.php
- look in html source
- look in error server logs

Alby
alby

Re: HELP - ADMIN page gives blank white screen

Post by alby »

sp119 wrote: I just noticed when I turn error checking on in the config file and load the main page of the site (http://www.ce.gatech.edu
Notice should not be problem
Try with a sqltool (ex: phpmyadmin) to disable Banner module (or if you have installed a new module)
in [cms_]modules toggle switch to 0 "active" field for this module

Alby
Pierre M.

Re: HELP - ADMIN page gives blank white screen

Post by Pierre M. »

Hello Sean,

How is your /admin folder doing ?
Do you get the blank page from the start or after keying username and passowrd ?
Can you please remonitor your http logs (access and error) while you make a login attemp ?
Any news from your webserver / PHP / security provider ?

Pierre M.
alby

Re: HELP - ADMIN page gives blank white screen

Post by alby »

sp119 wrote: Thanks for your suggestions.  I'll let you know how the full install goes and if that solves the problem.
Ok, but first check if you have a rewrite issue, disabled this in admin folder with .htaccess and look for right url in access/error logs

Alby
alby

Re: HELP - ADMIN page gives blank white screen

Post by alby »

sp119 wrote: I don't understand what you mean.  How do I disable this in the admin?
Put a .htaccess in admin folder with:
RewriteEngine Off

Alby
alby

Re: HELP - ADMIN page gives blank white screen

Post by alby »

sp119 wrote: Tried that.  Still no success.
- Have you look for right GET in access log and error in error log
- Put a php file in admin folder and try to display

Alby
Pierre M.

Re: HELP - ADMIN page gives blank white screen

Post by Pierre M. »

Pierre M. wrote: Can you please remonitor your http logs (access and error) while you make a login attemp ?
Only "blank page" isn't enough information. What do the logs say has happened server side ? What are the http response headers (use Firefox webdev toolbar) ? What is the source of this "blank page" ?
Pierre M. wrote: Any news from your webserver / PHP / security provider ?
Tell us more about the OS, the webserver, its activated modules (rewrite, security, cookies...), its settings...
Is a phpinfo() running well under the /admin folder ? Is a simple static HTML page well hosted there ?
Does another PHP session enabled software work in the same context ?

Pierre M.
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