Install error

[deleon]

Hi all,

First of, I am an absolute newbie, so please excuse my ignorance.

I haev just tried to install CMSMS onto my shared hosting server. I have a re-seller package with www.netlogistics.com.au. I set a sub domain to play around with the system. I am using Plesk 8.2 for windows, with PHP version 4.4 and MySQL.

Unfortunately I am getting an error when i try to access the index.php file to start - here are the error messages:

Warning: fetch(C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%C4^C43^C43F3191%%installer_start.tpl.php) [function.fetch]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch() [function.include]: Failed opening 'C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%C4^C43^C43F3191%%installer_start.tpl.php' for inclusion (include_path='.;./includes;./pear') in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch(C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%F7^F7F^F7F34188%%header.tpl.php) [function.fetch]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch() [function.include]: Failed opening 'C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%F7^F7F^F7F34188%%header.tpl.php' for inclusion (include_path='.;./includes;./pear') in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch(C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%F8^F8A^F8AC46EE%%page1.tpl.php) [function.fetch]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch() [function.include]: Failed opening 'C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%F8^F8A^F8AC46EE%%page1.tpl.php' for inclusion (include_path='.;./includes;./pear') in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch(C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%18^181^181FA688%%installer_end.tpl.php) [function.fetch]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

Warning: fetch() [function.include]: Failed opening 'C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\tmp\templates_c\%%18^181^181FA688%%installer_end.tpl.php' for inclusion (include_path='.;./includes;./pear') in C:\Inetpub\vhosts\eshphotography.com.au\subdomains\cms\httpdocs\lib\smarty\Smarty.class.php on line 1258

I have had to get the hosting company tech guys to set the permissions for me as I do not have access. I have also had to upload via FTP as my package doesn't support ssh.

Has any-one seen this error before and know how to fix it?

thanks in advance

De

[Nullig]

Clear the cache in Site Admin/Global Settings.

Nullig

[DonnaNJ]

I;m getting this same error

Is it a permissions thing ? I FTP'd everything over ... do I need to change it all to 766 ?

Or is it a smarty templte thing ?

thanks

Donna

Warning: fetch(/home/omegawc/public_html/tmp/templates_c/%%C4^C43^C43F3191%%installer_start.tpl.php) [function.fetch]: failed to open stream: Permission denied in /home/omegawc/public_html/lib/smarty/Smarty.class.php on line 1258

Warning: fetch() [function.include]: Failed opening '/home/omegawc/public_html/tmp/templates_c/%%C4^C43^C43F3191%%installer_start.tpl.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/omegawc/public_html/lib/smarty/Smarty.class.php on line 1258

[Pierre M.]

fetch + permission denied => talk with your php provider about its security policy. May be it should relax it a bit.

Pierre M.