[Solved] cannot expand/collapse sections in admin "Pages" panel

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wphantom
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[Solved] cannot expand/collapse sections in admin "Pages" panel

Post by wphantom »

Hi all,

I've searched through the forums but cannot find the same problem that I encounter with one of my CMSMS.

In the admin Content / Pages panel, I can't expand the sections even with the expand all button.


I've tried with different clients (mac, pc, linux) and different browser.


On mac Safari reported an error when trying to expand. Unfortunately, I can't read the whole line of the error message (the activity window of safari can't be extended). The error message begins with (translation from french):
could't achieve operation (kCFErrorDomain...   and I can't read the end....


Firefox running on windows says :
"Error: No Element found" in .../cms/admin/listcontent.php each time I click on an "expanding arrow" or if I cliock on Expand or Collapse all.

CMSMS is the last one (1.3.1) but I had the same problem with 1.3 (I did the upgrade hoping it would be solved), PHP 4.4.8, Apache 2.0.52...


I have tried te reinstall CMSMS from scratch with the same results. The install works perfectly. The only problem was that it couldn't determine how much memory is allowed for php (I don't know why). I have tried to uninstall some module without any success.

Anyone have an idea ? Any test that I can do ? I have another site on another server based on CMSMS that works perfectly but I can't figure out what's the problem.

Sylvain CLément
Last edited by wphantom on Thu Sep 25, 2008 4:21 pm, edited 1 time in total.
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jwaldeck

Re: cannot expand/collapse sections in admin "Pages" panel

Post by jwaldeck »

Hi Sylvain!

I'm experiencing the same problem here, using default language PT-BR.
Tried to change the default admin language to "English" and it worked fine. So my conclusion is that the language files can't be read correctly by the new version CMSMS...

Are you trying that in French?

I began having this "XML Problem" on expanding or contracting the menus in version 1.3.1, prior to that version, evertything works fine on other sites using default language pt-br.

Check the attached image for more details.

Cheers,
jw
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cms_xml_error.jpg
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Dr.CSS
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by Dr.CSS »

And if you close that and refresh the page does the expansion happen?...
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jwaldeck

Re: cannot expand/collapse sections in admin "Pages" panel

Post by jwaldeck »

Yes mark, after refresh the page is "collapsed/expanded" as wished...

Strange.. any idea? (works problemless in EN lang)
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jwaldeck

Re: cannot expand/collapse sections in admin "Pages" panel

Post by jwaldeck »

What could be happening here...

Just compared an admin page in PT-BR (which is notr working) and a PT-pt (or any other language, which are working!!)

I figured that the system is oncluding a strange "" before the page gets rendered, which makes the whole page not W3C compliant (firebug gets a lot of erros)...

See:

Wrong code:

Code: Select all

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
Correct Code:

Code: Select all

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
That means: when i choose the PT-BR language, the page gets rendered wrong (i can see these strange characters as page is loading), which is causing these XML issues, as you can see on the attached pic...

Already tried to replace the files in "adm>lang>ext" but it doesn't work...

My God, that's just too strange! Any clue anyone?

Cheers!
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cmsms_wrongrendering.jpg
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wphantom
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by wphantom »

Hi thanks for the trick...

However it didn't work for me.

I have the same exact problem whatever the language I choose for the admin panel...


When I click on "Expand all" nothing happen even if I do a page refresh after that.

still have not find any solution however I suspect some memory issue. Unfortunatley the sys admin is on hollidays...

Thaks

Sylvain
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jwaldeck

Re: cannot expand/collapse sections in admin "Pages" panel

Post by jwaldeck »

OK, finally figured out what was going wrong with my issue.

Something in the file "modules/FrontEndUsers/lang/ext/pt-BR.php" was wrong, which was breaking the whole admin HTML apart (i didn't know that was possible, but makes sense for it beeing a php file). Thank God i discovered it by updating my FEU module.

Sorry for mixing topics Sylvain! Your problem seems to be because of something quite different.

Cheers,
jw
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Pierre M.

Re: cannot expand/collapse sections in admin "Pages" panel

Post by Pierre M. »

Sylvain,

please upgrade to latest 1.4, apply "known fixes" thread and retest with supported admin browsers.

Pierre M.
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wphantom
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by wphantom »

Hi Sorry for the delay I was on hollidays...


I have upgraded to 1.4.1. The problem persists with all browser (firefox, opera, IE, safari).

Sylvain
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CWebguy
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by CWebguy »

I'm having the same exact problem.  Please check my post.  If I refresh, it shows up, but not before.  So weird.  The only thing I can think is a database problem, since I have reinstalled all files.
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CWebguy
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by CWebguy »

Help, mark, help  ;D haha, jk :)
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Dr.CSS
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by Dr.CSS »

uh oh something wrong, did you look in System info and System Verification?

If you have 1.4.1 you get good info from these pages in admin...
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wphantom
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by wphantom »

Thanks for helping me !


So in system info there are 2 problems reported (red cross)...
1) PHP Effective Memory Limit (memory_limit): 8M => at the install of cmsms, It told me that it couldn't find explicit memory limit so 8Mb was suposed. I've send an email for that to the sys admin but he is still on hollidays.

2) config_file:0666 => I will try to change that (not so easy since I only can access it through a WebDAV protocol).

Futhermore there is two "exclamation points" :
1) Current PHP Version (phpversion): 4.4.8
2) Maximum Execution Time (max_execution_time): 30


all the remaining fields are OK.
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Dr.CSS
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by Dr.CSS »

PHP memory is most likely culprit, have you searched for memory limit in forum, lots of topics on how to raise it yourself...
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wphantom
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Re: cannot expand/collapse sections in admin "Pages" panel

Post by wphantom »

That was my guess....

Bu I didn't knew that I could change memory limit myself... Unfortunately through the WebDAV It seems that I cannot place a .htaccess file.... I'm afraid I have to wait for the sysadmin.

Sylvain
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