after uploading all files ...index.php is nothing but a blank screen.

[optimalwebsite]

Hi there,

I've installed all of the files but the install page is nothing but a blank white screen.... am I missing something? I've tried the standard htaccess fix on the FAQ.... 

Any help appreciated!


Warm Regards,


JOel

[tyman00]

You will notice a stickied topic at the top of this forum Entitled: How To Submit a Question So You'll Actually Get Help

http://forum.cmsmadesimple.org/index.php/topic,4573.0.html



Quote from: sjg on January 07, 2006, 13:55:47

Hi everyone!

I often get Help requests (or bug reports) which are written in a way that's confusing to me, and it ends up taking me a long time and several back-and-forth responses before I can actually be helpful. So I thought I'd post something here which could potentially save everyone some time.

If you use this simple format, I (and other developers) will be able to help you much faster, and with less confusion.

How To Ask For Help

1. Make sure to provide all version information you can think of. It's better to include irrelevant data than it is to omit useful data. Example:

Quote
Hi. I'm running CMS Made Simple 0.11.2. I'm using PHP 4.4.1, and MySQL 4.1.10. This is all working with Apache 1.3.38 running on Linux

(Obviously, you may not be able to determine all of those version numbers, but provide what you can. We can help you figure out the other version numbers if we need them.)

If the problem involves modules (or you suspect it might), include not only the exact modules, but also any dependent modules, and their configurations:

Quote
I'm using FeedbackForm version 0.9.9, which depends on CMSMailer. My CMSMailer is version 1.73.6, and it's set to use the "mail" method.

2. Then state the problem, including as much detail as possible (especially including error messages):

Quote
When I try to create a new form, I get the error message: Call to a member function on a non-object admintheme in /modules/FeedbackForm/FeedbackForm.module.php on line 985

alternatively, if you're asking a "how to" type question, please give us as much context as possible. Not just what you're trying to do, but why you're trying to do it:

Quote
I'm trying to put an Ell-Nav menu in an iframe, and can't figure out how to do that. I need it in an iframe so the rest of the page can scroll, but the menu remains in place.

We may try to talk you out of the approach you're describing, but only if we have a good reason and can propose an alternative.

3. If it's a consistently reproducible error, detail the steps that you can use to trigger the condition:

Quote
How to reproduce: Go to CMS MS Admin > Extensions > FeedbackForms, and click on the "New Form" icon.

4. If you have any ideas about what's wrong, or other information that might help, definitely include it!

Quote
This was working before I upgraded from version 0.9.8. I also recently changed my admin theme, so I wonder if that's what it means in the error message.

5. If you're reporting a bug, please file it in the Development Forge (http://dev.cmsmadesimple.org) in addition to posting it here in the forum. That helps us manage the process of tracking and fixing it.

6. Spread the love. If you find a solution, or someone emails you a solution, post it here in the forum so other people can benefit. If you've fixed a bug, post a patch in the Forge.

If you follow these steps, you will save a great deal of time for both yourself and for us.

How Not To Ask For Help

Here are a few things guaranteed to slow down or prevent you from getting help:

1. Incoherence. "I tried to use CMS Made Simple, but the thing didn't work." Help me to help you -- I need something to go on. What thing didn't work? How did it not work?  I realize that there can be a language barrier sometimes. If it's impossible for you to express in English, please describe the problem in your own language -- there are more than a few people in the community who speak multiple languages and who can help translate. Worst case, there's babblefish.

2. Demands. "I need this fixed today, or I'll switch to Mambo." When I read this kind of statement, I think to myself "gosh, too bad for those Mambo developers."

3. Insults. "This code is so crappy. I don't know why anybody would even try using it." When I read this, I lose all interest in trying to help, and figure that you can take your problem and shove it.

Things to Keep in Mind

The core team and many other volunteers on this board really want to be helpful and make things work for you. But remember that we all have jobs, families, friends, and other responsibilities -- none of us get paid for this work. Now, if you're exceptionally wealthy or a venture capital person, and would like to start a foundation to provide full-time support and CMS development, we'd be happy to speak with you. But as it is, CMS Made Simple can't be our number one priority at all times.

We understand that sometimes you find yourself with a problem and a looming deadline. Many of us are computer professionals -- we know what stress is. We'll try to be as responsive as we can, and we'll do whatever is possible to help you with the situation. But you will need to be patient with us if we can't solve your problem instantly.

Lastly, we appreciate that you use our software. If this posting seems negative or critical, it's certainly not intended that way. We're happy that CMS Made Simple is useful to people, and we're excited to see sites using it in ways that we hadn't even thought of.

We need more information!

[Nullig]

Imagine if I wrote to General Motors with a question like:

Hi,

I got into my car today, but when I put the key in the ignition, nothing happened. I tried opening and closing the door, but still nothing.

What's wrong with this car?

Your Customer

[sumpson]

An answer here would have been nice, I'm having the same problem.

Uploaded all the files of the latest CMS but all I see is a blank screen.
I've made many websites with CMSMS and never had this problem, must be something with the new host, but I have no idea what could cause this problem serverwise.


What I can tell is:
The host has allot of security, I can get them shut some down when asken specifically (would have to know what)
The page does re-direct to the install folder.

Hope I will be getting a different kind of answer than above.

Thanks in advance,

Philippe

[sumpson]

after some more research I think maybe the server doesnt have "safe mode turned OFF".

[alby]

Uploaded all the files of the latest CMS but all I see is a blank screen.
I've made many websites with CMSMS and never had this problem, must be something with the new host, but I have no idea what could cause this problem serverwise.

Read the sticky of this forum

Alby

[smansman]

if you see a ` on the top left of the screen try this http://forum.cmsmadesimple.org/index.ph ... 300.0.html