My CMS website does not open anymore.
Posted: Tue Jan 07, 2025 6:15 am
Hello! I need help. The CMS website of one of my clients does not open anymore. Here is what happened: I was uploading a .pdf, and it got stuck for a while, so I closed the tab. Now as I try to log in again, it just spins, and then the url shows the hourglass symbol but nothing happens... The website does not load/open, and the backend (admin) does not load/open as well... What shall I do? Is there a chance that I have lost the whole website? Thanks!!
The URL is:
www.rthiel.com
If there is a path to resolving this issue, could anyone explain me step by step how to do it? I am not an expert in building sites, and created this years ago. Don't remember much, and generally I tend to resolve issues by intuition but I know very little...
(My guess is that something got delayed while the back-end was loading the .pdf from my computer, and by closing the tab it got stuck)
Thanks a lot...
The URL is:
www.rthiel.com
If there is a path to resolving this issue, could anyone explain me step by step how to do it? I am not an expert in building sites, and created this years ago. Don't remember much, and generally I tend to resolve issues by intuition but I know very little...
(My guess is that something got delayed while the back-end was loading the .pdf from my computer, and by closing the tab it got stuck)
Thanks a lot...