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LISE Instance failing

Posted: Wed Nov 27, 2024 9:51 am
by webform
I have a weid problem where a LISEInstance suddenly has stopped working!

The LISEInstance is only outputting a single item id nothing else. All templates and actions is ignored.

Nothing is displayed in the admin or server error log and no other LISEInstances is failing. ???

Tried to delete all system caches and browser caches to no avail.

Oh! And no problem with the LISEInstance in backend - It's only frontend that is failing.

Code: Select all

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Cms Version: 2.2.21

Installed Modules:

AdminSearch: 1.0.6
CMSContentManager: 1.1.13
CMSMSExt: 1.4.5
CmsJobManager: 1.0.0
CustomGS: 3.5
DesignManager: 1.1.11
ECB2: 2.4.2
FileBackup2: 1.1
FileManager: 1.6.16
FilePicker: 1.0.8
FormBuilder: 1.2
JMFilePicker: 1.0.1
LISE: 1.5.6
LISEAccessCards: 1.5.6
LISEAccessories: 1.5.6
LISEDepartment: 1.5.6
LISEEmployees: 1.5.6
LISEFeaturedBoxes: 1.5.6
LISEPackages: 1.5.6
LISESupport: 1.5.6
LISEUserGuide: 1.5.6
LISEVisitors: 1.5.6
MAMS: 1.1.0
MAMSDirectory: 1.0.0
MAMSRegistration: 1.0.2
MenuManager: 1.50.3
MicroTiny: 2.2.5
ModuleManager: 2.1.9
Navigator: 1.0.11
News: 2.51.13
Search: 1.53
SmartImage: 1.1.0
SmartyExt: 1.3.0
UserGuide: 1.0.0

Config Information:

php_memory_limit:
max_upload_size: 1024000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Europe/Copenhagen
permissive_smarty: true

Php Information:

phpversion: 7.4.33
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 2047
E_STRICT: 0
E_DEPRECATED: 0
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 2048M
max_execution_time: 300
register_globals: Off (False)
output_buffering: On
disable_functions:
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 1024M
upload_max_filesize: 1024M
session_save_path: /tmp (0700)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On

Performance Information:

allow_browser_cache: On (True)
browser_cache_expiry: 60
php_opcache: On (True)
smarty_cache: Off (False)
smarty_compilecheck: On (True)
auto_clear_cache_age: On (True)
Server Information:

Server Software: Apache
Server Api: litespeed
Server Os: Linux 3.10.0-962.3.2.lve1.5.85.el7.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 8.0.37
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable

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Re: LISE Instance failing

Posted: Wed Nov 27, 2024 12:00 pm
by webform
I have partly solved the problem by exporting the LISE Instance as xml, deleting the module and then reimporting the xml file and assigning the LISEInstance a completely new instance name.

If I reuse the instance name, the module fails again.

Why and what causes the module to fail, I can't figure out. It has been running for months without problems and now one can suspect that it will fail again at some point.

Re: LISE Instance failing

Posted: Wed Nov 27, 2024 2:53 pm
by DIGI3
Could be mod_security or something similar being triggered by a keyword. Try the instance on a different server or hosting environment.