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Administrator login fail

Posted: Tue Nov 10, 2020 6:43 pm
by tl16
Hi!

I'm asking this question for a client of mine.
They have a Made Simple account, but forgot who the contactperson is. Now, the login doesn't work anymore. Is there a way how I can find out who's the one who can reset the password within the company? I have a clue who this person is, but he doesn't receive any 'forgot the password' e-mails.

How can we resolve this problem so my client can login again?

Thanks in advance!

Re: Administrator login fail

Posted: Wed Nov 11, 2020 8:15 am
by tristan
Is this a Dutch client? Shouldn't be a problem to help you here as long as you have access to the hosting itself. Just send me a pm with the details.

Re: Administrator login fail

Posted: Wed Nov 11, 2020 8:54 am
by Rolf