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 Post subject: Blank CMS Admin Console
PostPosted: Thu Nov 21, 2019 9:09 pm 
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Joined: Sat Oct 20, 2007 4:52 pm
Posts: 134
Location: Vancouver Island
It has been almost 4 years since logging in and updating a website for a client. She has just contacted me with a request to make some changes so before I contact her I thought I should have a look to refresh my memory as I've only been working with Wordpress lately. I logged into the console and the screen is blank for any links I click. Content, Layout etc. tabs are functioning with their dropdowns and clickable but nothing else happens.

The website is still active and online so I would like to ask for some help please. Any information?
http://www.nepaledfund.ca/

thankyou


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 Post subject: Re: Blank CMS Admin Console
PostPosted: Fri Nov 22, 2019 1:23 am 
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Joined: Wed Feb 25, 2009 4:25 am
Posts: 861
Location: Victoria, BC
Blank screen almost always will log something to the PHP error log. Depending on your configuration, there may be a separate log in the admin dir.

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 Post subject: Re: Blank CMS Admin Console
PostPosted: Fri Nov 22, 2019 3:12 pm 
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Location: Vancouver Island
Thankyou for your reply. I cant seem to connect through Filezilla either. I thought I would look that way to see error messages? Not sure what to do now. If it was a server/hosting problem the site would not be online would it?

Thankyou


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 Post subject: Re: Blank CMS Admin Console
PostPosted: Fri Nov 22, 2019 3:23 pm 
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Joined: Wed Feb 25, 2009 4:25 am
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The site can be online, it needs different resources than the admin, and is probably cached anyway. I'm guessing your host upgraded the php version, but without access to the error log you're working blind - and wouldn't be able to fix anything anyway.

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 Post subject: Re: Blank CMS Admin Console
PostPosted: Fri Nov 22, 2019 3:33 pm 
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Joined: Sat Oct 20, 2007 4:52 pm
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Location: Vancouver Island
thankyou ::) :)


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