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 Post subject: Orders Module Email Confirmations
PostPosted: Tue Jan 29, 2019 3:24 pm 
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Posts: 16
I have been carrying out some work on the order emails that are generated - sent to the store and to the customer.

I've noticed that the "From" does not contain an email address and causes some email providers to reject the email as it expects a From address. I've looked into the settings but can't see where the From address should be added.

Does anyone have any ideas? Thanks in advance.


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 Post subject: Re: Orders Module Email Confirmations
PostPosted: Tue Jan 29, 2019 4:41 pm 
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Cms Version: 2.2.8

Installed Modules:

AdminSearch: 1.0.4
CGEcommerceBase: 1.8.9
CGExtensions: 1.61.4
CGPaymentGatewayBase: 1.6.2
CGSimpleSmarty: 2.2.1
CMSContentManager: 1.1.6
CMSMailer: 6.2.14
Captcha: 1.0
Cart2: 1.4.2
CmsJobManager: 0.1.3
DesignManager: 1.1.4
DocumentSearch: 1.4.4
ECB: 1.5
FileManager: 1.6.7
FilePicker: 1.0.3
FormBuilder: 0.8.1.6
FrontEndUsers: 2.12.6
GBFilePicker: 1.3.3
JQueryTools: 1.4.0.4
MenuManager: 1.50.3
MicroTiny: 2.2.2
ModuleManager: 2.1.4
Navigator: 1.0.9
News: 2.51.4
Orders: 1.23.3
Products: 2.28.5
Search: 1.51.5
ThemeManager: 1.1.8

Config Information:

php_memory_limit:
max_upload_size: 100000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Europe/London
permissive_smarty: false

Php Information:

phpversion: 5.6.39
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 24567
E_STRICT: 2048
E_DEPRECATED: 0
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 768M
max_execution_time: 1000
register_globals: Off (False)
output_buffering: On
disable_functions:
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 100M
upload_max_filesize: 100M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On

Performance Information:

allow_browser_cache: Off (False)
browser_cache_expiry: 60
php_opcache: On (True)
smarty_cache: Off (False)
smarty_compilecheck: Off (False)
auto_clear_cache_age: Off (False)
Server Information:

Server Software: Apache
Server Api: cgi-fcgi
Server Os: Linux 2.6.32-954.3.5.lve1.4.59.el6.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.62
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable

Permission Information:

tmp: /tmp (0755)
tmp_cache: /tmp/cache (0755)
templates_c: /tmp/templates_c (0755)
modules: /modules (0755)
uploads: /uploads (0755)
File Creation Mask (umask): /tmp/cache (0755)
config_file: 0600
----------------------------------------------


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 Post subject: Re: Orders Module Email Confirmations
PostPosted: Wed Jan 30, 2019 9:45 pm 
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Joined: Thu Mar 09, 2006 5:32 am
Posts: 12664
Location: Arizona
Have you looked into your mail settings..?

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 Post subject: Re: Orders Module Email Confirmations
PostPosted: Wed Jan 30, 2019 10:19 pm 
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Joined: Fri Sep 30, 2016 10:40 am
Posts: 16
The mail settings within CMSMS settings appear to be correct and the test mail works correctly. On the server the MX routing is also correct.


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 Post subject: Re: Orders Module Email Confirmations
PostPosted: Tue Feb 05, 2019 7:39 pm 
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Joined: Thu Mar 24, 2011 12:37 am
Posts: 88
the Orders module uses the CMSMailer module to email out:

$cmsmailer =& $this->GetModuleInstance('CMSMailer');

the From values should be taken from the CMSMailer values.

If that doesnt work, not sure how to help.


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