Page 1 of 1

Installer - stylesheets etc not loading, https?

Posted: Thu Dec 13, 2018 4:54 pm
by johnboyuk1
Hi, I'm just running the installer on a new site - it doesn't seem to be working as normal - the stylesheets etc for the installer pages aren't loading. Is it anything to do with the fact I'm installing on HTTPS server - if so how do I get round it?

Thanks!

Re: Installer - stylesheets etc not loading, https?

Posted: Thu Dec 13, 2018 11:23 pm
by DIGI3
Haven't had any problems installing with https. What errors are in the console?

Re: Installer - stylesheets etc not loading, https?

Posted: Fri Dec 14, 2018 9:39 am
by johnboyuk1
Lots of 'failed to load resource' 404 errors. Its trying to find them on the server I'm trying to install on - which I assume is wrong, eg:
Don't know if its an issue with PHAR. but then if that was the case I would have assumed I'd have a blank screen

PS. Just checked and PHAR is enabled so shouldn't be that. Server is running PHP7

Re: Installer - stylesheets etc not loading, https?

Posted: Fri Dec 14, 2018 3:42 pm
by DIGI3
try temporarily renaming all .htaccess files in higher directories - something may be rewriting or redirecting. You could also try the expanded installer, but I don't think that's the issue.

Also make sure your host doesn't have mod_security enabled, although I've used the installer plenty of times on ones who do with no issue.

Re: Installer - stylesheets etc not loading, https?

Posted: Fri Dec 14, 2018 4:00 pm
by johnboyuk1
There is no htaccess file - already checked for that.

Can't see anything about mod security listed on the php info so assume its not enabled?

Re: Installer - stylesheets etc not loading, https?

Posted: Fri Dec 14, 2018 4:05 pm
by DIGI3
mod_security won't show on php info, you'd have to ask your host unless they give you access to disable it in your control panel.

BTW your assumption is wrong - it is supposed to load them from your server, they're within the phar. Something on your server is blocking or redirecting them, but you may need to ask your host for help.

Re: Installer - stylesheets etc not loading, https?

Posted: Fri Dec 14, 2018 4:20 pm
by johnboyuk1
ok ... will ask the host - wish me luck! (I did request the client moved to a host I knew did work but they weren't keen)