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 Post subject: Error message when trying to submit a change to website
PostPosted: Fri Sep 07, 2018 7:51 pm 
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When trying to submit a change to a web page I get the following error message

'Not Found

The requested URL was not found on this server. '

I'm running CMS Made Simple™ 1.11.3 “Darwin”.

Can anyone advise how to fix this?


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 Post subject: Re: Error message when trying to submit a change to website
PostPosted: Fri Sep 07, 2018 8:42 pm 
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Joined: Wed Feb 25, 2009 4:25 am
Posts: 405
Location: Victoria, BC
I would venture a guess that your host has mod_security enabled. We recommend having it disabled completely, but if your host doesn't allow that then they should be able to check their logs at the time of the error and whitelist the offending rule.

[insert standard nag notice that it's time to upgrade]

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 Post subject: Re: Error message when trying to submit a change to website
PostPosted: Tue Sep 11, 2018 7:47 pm 
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Thanks for your help.

Could you guide me how to change the setting.

Thanks


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 Post subject: Re: Error message when trying to submit a change to website
PostPosted: Tue Sep 11, 2018 8:03 pm 
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Joined: Wed Feb 25, 2009 4:25 am
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If your host lets you change it, it would be in your control panel. If they use cPanel, you can type "modsecurity" into the cPanel search bar at the top.

If it isn't there, you'll need to contact your host for assistance. A lot of them won't let you disable it, and will be unwilling to disable it for you, but will disable specific rules if you can convince them to read their logs.

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 Post subject: Re: Error message when trying to submit a change to website
PostPosted: Wed Sep 12, 2018 12:02 am 
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Joined: Thu Mar 08, 2012 6:19 pm
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Works fine now. Thanks


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