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 Post subject: Changing contact form receipt email address
PostPosted: Mon May 14, 2018 12:53 pm 
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Joined: Tue Apr 17, 2018 7:16 am
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Hi there,

Our company uses CMS Made Simple™ 1.11.4 “Fernandina”, and we are currently trying to change the email address that receives online submissions from our website contact form.

Please can someone advise how to do this? The only email address setting I can and have changed is the content on the page. I cannot find the actual form in the editing pages?


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 Post subject: Re: Changing contact form receipt email address
PostPosted: Mon May 14, 2018 2:08 pm 
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Joined: Wed Feb 25, 2009 4:25 am
Posts: 283
Location: Victoria, BC
It depends what module, if any, you're using for the contact form. Most likely it's FormBuilder, so you'd go to that module first, edit the form you're using, then update the mailto disposition.

This is also where we have to point out that you're running an extremely outdated version of CMSMS, with known security vulnerabilities. Now would be a good time to consider upgrading.

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 Post subject: Re: Changing contact form receipt email address
PostPosted: Wed May 16, 2018 8:16 am 
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Hi there,

Thanks for getting back to me. I can't see any modules that contain a contact form at all.. Only the standard page editor/wysiwyg editor.


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 Post subject: Re: Changing contact form receipt email address
PostPosted: Wed May 16, 2018 9:54 am 
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Joined: Mon Nov 28, 2011 9:29 am
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I think you might not have a full admin account so you can only see/manage a subset of all the installed features and modules.


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 Post subject: Re: Changing contact form receipt email address
PostPosted: Thu May 17, 2018 3:08 pm 
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Joined: Tue Apr 17, 2018 7:16 am
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Hi,

I am on the admin setting. Please can you advise if there is any other way of changing this?


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 Post subject: Re: Changing contact form receipt email address
PostPosted: Thu May 17, 2018 3:11 pm 
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Joined: Wed Feb 25, 2009 4:25 am
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We can't really advise you how to change it when we can't see how the form is created. If it's in FormBuilder, then you need to make the change in FormBuilder. If it's within the page template, you edit it there. It may be an external form handler, so then you'd change it there. It could even be a third party site in an iFrame.

Provide us with as much information as you can, perhaps a link to the site at the very least. If you still can't figure it out, you may need to hire someone and provide them with the cmsms and/or hosting credentials to have a look.

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