CMS Made Simple Forums

Hi All,

I have run across a really strange issue.

I set up a website on a temporary domain name, while waiting for the main domain to be purchased etc...

All is working fine. No issues at all:

http://radar.c4k3.co.uk/

Now, I have got the real domain, I have pointed the domain to the webspace, cleared the cache etc... and all I'm left with is a dreaded blank screen.

There is nothing being shown in the error logs, nothing of note is being shown in debug mode (via the config) and as far as I can make out, if it's working on one domain it should be fine on the other right?

http://www.radardogrescue.org/

I'm using 2.1.2 on a 1and1 server.

I feel like I've tried everything! I've done this process quite a few times in the past and never had an issue.

I'm at a complete loss on this one and getting it in the neck as to why I'm "not bothering" to send the site live

Any help or ideas would be gratefully received!

Hmmm - that's a doozey.

The domain does seem to be parked correctly because if you access one of the images on the new domain then it gets served ok;

http://www.radardogrescue.org/images/ho ... ulldog.png

The first thing I'd do would be to delete the .htaccess file and then see if you can get to the index.php directly

http://www.radardogrescue.org/index.php

or stick up a flat html page and see if you can get to that.

Good luck.

Yeah a real doozey!

I've tried a flat HTML file and that serves fine.

http://radardogrescue.org/test.html

Removal of the .htaccess and accessing the index.php directly has no effect (Apart from messing up the temporary domain version!).

The exact same error occurs.

Still no further forward

henson wrote:Now, I have got the real domain, I have pointed the domain to the webspace, cleared the cache etc... and all I'm left with is a dreaded blank screen.

There is nothing being shown in the error logs, nothing of note is being shown in debug mode (via the config) and as far as I can make out, if it's working on one domain it should be fine on the other right?

Before anything else: upgrade!!! If it is a CMSMS issue (and I'm not saying it is) it may very well have been fixed in the latest release (there is a reason why the Dev Team doesn't support any except for the last 2 releases).
Usually a blank page is a server error, typically a .htaccess or PHP error. You need to make sure the error logs are setup correctly (very often they're not), and test again. Also which cache did you clear? CMSMS or browser's? As soon as there is a request to the site, CMSMS cache is rebuilt, so you may have to clear the cache dir manually. CMSMS is domain agnostic (except for the backend, at least for now) so frontend errors on this situation may mean that there are hard coded urls on the template, or mixed protocols on the requests (most browsers don't like when there is content being requested by http and https at the same time).
Other than these, and without an error logged and a site up to date, there is not much we can do to help you.