Page content does not show in 'editor'

[burlington]

Website using CMSMS 2.1.2.

Site online looks fine with all text etc visible. However, content does not show when trying to edit page using 'Edit Content Page'. Blank space is all that is there in the 'Content' area.

Very odd. Any ideas folks please?

Thanks

Martin

ps 'Preview' works OK & content is visible

[burlington]

This site was upgraded from 1.12xx and worked fine but now things have deteriorated. I can't even see the page HTML.

[Jeff]

No site information and not enough detail to locate your problem.

General answer because you no details: it is probably something wrong with a module you have installed (like it isn't 2.x compatible), something in your template, or a site setting or configuration.

[burlington]

These are the site settings. There was no problem initially but this issue has suddenly arisen. I am not the site owner, and I cannot vouch for what has taken place:

Cms Version: 2.1.2
Installed Modules:
AdminSearch: 1.0
CMSContentManager: 1.1
CMSMailer: 6.2.14
Captcha: 0.5.2
DesignManager: 1.1.1
FileManager: 1.5.2
FormBuilder: 0.8.1.3
Gallery: 2.1.1
MenuManager: 1.50.2
MicroTiny: 2.0.3
ModuleManager: 2.0.2
Navigator: 1.0.2
News: 2.50.4
Search: 1.50.2
ThemeManager: 1.1.8
TinyMCE: 3.1.2

Config Information:
php_memory_limit:
max_upload_size: 100000000
url_rewriting: none
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Europe/London
permissive_smarty: false

Php Information:
phpversion: 5.4.42
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 32759
E_STRICT: 2048
E_DEPRECATED: 8192
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 128M
max_execution_time: 60
register_globals: Off (False)
output_buffering: On
disable_functions:
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 100M
upload_max_filesize: 100M
session_save_path: No check because OS path
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On

Performance Information:
allow_browser_cache: Off (False)
browser_cache_expiry: 60
php_opcache: Off (False)
smarty_cache: Off (False)
smarty_compilecheck: Off (False)
smarty_cache_udt: Off (False)
auto_clear_cache_age: Off (False)
Server Information:
Server Software: Apache
Server Api: cgi-fcgi
Server Os: Linux 2.6.32.21-grsec On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 5.6.21
Server Db Grants: Could not find a suitable "GRANT ALL" permission, this does not necessarily lead to problems... But if you have problems installing/removing modules or adding and deleting items/pages this could be the cause!

Permission Information:
tmp: /var/sites/p/photomills.co.uk/public_html/tmp (0755)
tmp_cache: /var/sites/p/photomills.co.uk/public_html/tmp/cache (0755)
templates_c: /var/sites/p/photomills.co.uk/public_html/tmp/templates_c (0755)
modules: /var/sites/p/photomills.co.uk/public_html/modules (0755)
uploads: /var/sites/p/photomills.co.uk/public_html/uploads (0755)
File Creation Mask (umask): /var/sites/p/photomills.co.uk/public_html/tmp/cache (0755)
config_file: 0444

[paulbaker]

Sounds like a WYSIWYG editor problem? Try My Preferences > My Account > User Preferences tab > Select WYSIWYG to use (swap to the other one).

[velden]

What admin theme are you using? Only OneEleven is supported.

[burlington]

One Eleven

I think I have sorted the problem out. The WYSIWYG of choice is TinyMCE. The 2 options for this module are Minimal and Advanced. I chose Advanced, with the result that nothing showed in the editor. I then chose Minimal and, lo and behold, the content appeared in the editor.

I think that this therefore is a TinyMCE problem. I will remove and reinstall, and see what happens.

Anyone else have this problem? It is a new one to me.

[paulbaker]

The 2 options for this module are Minimal and Advanced.

Where are you seeing that? Could not find on my version, although I am a little behind you on TinyMCE module version 3.1.

[burlington]

Load Tiny. Click on it in 'Extensions' and, with my copy, you get the option of 2 profiles: Minimal & Advanced. You can choose either and edit what it produces using the 'Edit profile' box on the r/h of the screen.