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Formbuilder "create sample template" not working

Posted: Sun Mar 27, 2016 4:37 pm
by SimonF
Hi Folks,

Latest CMSMS, latest Formbuilder.

The forms are set to send to a specific email address & on the Advanced Settings where the actual email template is created, the two Create Sample buttons do nothing on my system.

As I have modified the Forms quite heavily it would be nice for this to work, to add all the fields in to the template automatically, since I assume that this is what it would do.

Any ideas where I might look to get it working for me?

Regards,

Simon

Re: Formbuilder "create sample template" not working

Posted: Sun Mar 27, 2016 4:52 pm
by paulbaker
If you have javascript turned off that would explain it; the buttons fill the box above with text.

Here's the output when you hit the non-HTML button on one of my sites:

Code: Select all

FormBuilder Submission
Form Name: {$sub_form_name}
Date of Submission: {$sub_date}
Your server: {$sub_host}
IP address of person using form: {$sub_source_ip}
URL of page containing form: {$sub_url}
FormBuilder version: {$fb_version}
Tab Character: {$TAB}

-------------------------------------------------
{if $fld_14 != "" && $fld_14 != "[unspecified]" }Name: {$fld_14}{/if}
{if $fld_15 != "" && $fld_15 != "[unspecified]" }Email: {$fld_15}{/if}
{if $fld_29 != "" && $fld_29 != "[unspecified]" }Telephone: {$fld_29}{/if}
{if $message != "" && $message != "[unspecified]" }Message: {$message}{/if}
{if $URLField != "" && $URLField != "[unspecified]" }URL: {$URLField}{/if}
The $fld_14 etc should be listed within the box on that same page, yours will be different but you can get the general idea from the above.

The HTML version just puts a few <strong>'s around some of the field names.

Re: Formbuilder "create sample template" not working

Posted: Tue Mar 29, 2016 3:05 pm
by SimonF
Thanks for the reply.

Javascript is enabled & I ensured pop up blockers etc weren't causing the issue.

I have discovered that when I hit "Create Template" then hit "Update" then "Save & Continue Editing" then the new template is there.
I have to save the page first, a reload doesn't update the template.

Is this the way it's supposed to work or do I have an issue?

Regards,

Simon