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File Manager - Internal error: unknown file action - 2.1.2

https://forum.cmsmadesimple.org/viewtopic.php?t=74429

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File Manager - Internal error: unknown file action - 2.1.2

Posted: Tue Mar 08, 2016 1:44 pm
by system9866
Hello,

When attempting to delete or move an item in file manager I get a red warning “Internal error: unknown file action” at the top of the page and the admin log says “Attempt to set working directory to an invalid location: images”

I cannot see anything in the PHP error logs.

My info is as follows,

Code: Select all


----------------------------------------------

Cms Version: 2.1.2

Installed Modules:

    AdminSearch: 1.0
    CMSContentManager: 1.1
    CMSMailer: 6.2.14
    DesignManager: 1.1.1
    FileManager: 1.5.2
    FormBuilder: 0.8.1.3
    MenuManager: 1.50.2
    MicroTiny: 2.0.3
    ModuleManager: 2.0.2
    Navigator: 1.0.2
    News: 2.50.4
    Search: 1.50.2
    ThemeManager: 1.1.8
    TinyMCE: 3.1


Config Information:

    php_memory_limit:
    max_upload_size: 6000000
    url_rewriting: mod_rewrite
    page_extension: .html
    query_var: page
    auto_alias_content: true
    locale:
    set_names: true
    timezone: Europe/London
    permissive_smarty: false


Php Information:

    phpversion: 5.6.17
    md5_function: On (True)
    json_function: On (True)
    gd_version: 2
    tempnam_function: On (True)
    magic_quotes_runtime: Off (False)
    E_ALL: 24567
    E_STRICT: 2048
    E_DEPRECATED: 0
    test_file_timedifference: No time difference found
    test_db_timedifference: No time difference found
    create_dir_and_file: 1
    memory_limit: 128M
    max_execution_time: 30
    register_globals: Off (False)
    output_buffering: On
    disable_functions: show_source, system, shell_exec, passthru, exec, popen, proc_open, allow_url_fopen, ini_set
    open_basedir:
    test_remote_url: Success
    file_uploads: On (True)
    post_max_size: 8M
    upload_max_filesize: 6M
    session_save_path: /tmp (1777)
    session_use_cookies: On (True)
    xml_function: On (True)
    xmlreader_class: On (True)
    check_ini_set: Off (False)
    curl: On


Performance Information:

    allow_browser_cache: Off (False)
    browser_cache_expiry: 60
    php_opcache: Off (False)
    smarty_cache: On (True)
    smarty_compilecheck: Off (False)
    smarty_cache_udt: On (True)
    auto_clear_cache_age: Off (False)

Server Information:

    Server Software: Apache
    Server Api: cgi-fcgi
    Server Os: Linux 2.6.32-042stab111.12 On i686
    Server Db Type: MySQL (mysqli)
    Server Db Version: 5.1.73
    Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable


Permission Information:

    tmp: /home/folder_name_here/public_html/mywebsite.co.uk/tmp (0755)
    tmp_cache: /home/folder_name_here/public_html/mywebsite.co.uk/tmp/cache (0755)
    templates_c: /home/folder_name_here/public_html/mywebsite.co.uk/tmp/templates_c (0755)
    modules: /home/folder_name_here/public_html/mywebsite.co.uk/modules (0755)
    uploads: /home/folder_name_here/public_html/mywebsite.co.uk/uploads (0755)
    File Creation Mask (umask): /home/folder_name_here/public_html/mywebsite.co.uk/tmp/cache (0755)
    config_file: 0444

----------------------------------------------

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 11, 2016 10:56 am
by system9866
anyone?

I have not made any progress on sorting this out myself.

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 11, 2016 2:00 pm
by chandra
Is it an updated installation?

Had similar trouble sometimes ago ... have checked config.php and there were some parameters they are optionally. CMSMS can detect it better :D.

After "cleaning" config.php the trouble was gone...

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 11, 2016 2:38 pm
by system9866
Here is my config.php file,

Do you see this is missing anything? Can anyone compare this to theirs 2.1.2 config.php? the site seems to function correctly in every other way.

Code: Select all

<?php
# CMS Made Simple Configuration File
# Documentation: /doc/CMSMS_config_reference.pdf
#
$config['dbms'] = 'mysqli';
$config['db_hostname'] = 'localhost';
$config['db_username'] = 'db_username_here';
$config['db_password'] = 'db_password_here';
$config['db_name'] = 'db_name_here';
$config['db_prefix'] = 'cms_';
$config['timezone'] = 'Europe/London';
?>

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 11, 2016 4:19 pm
by PinkElephant
system9866 wrote:Attempt to set working directory to an invalid location
Do you still see it when File Manager -> Settings Advanced Mode is enabled?

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 11, 2016 4:39 pm
by system9866
Hi and thank you for your reply,

Yes I still get the error when I enable advanced mode,

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 11, 2016 5:39 pm
by PinkElephant
Shame, that might have made it easier to track down. I only asked because I'm seeing a vaguely similar messages when trying to copy a file, e.g., uploads/images/logo1.gif

Selecting the "/uploads" destination gives "The destination directory specified is invalid" -- but only in non-advanced mode.

(After creating an "uploads/uploads" directory, the copy operation works).

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Thu Mar 17, 2016 5:14 pm
by system9866
bump! anyone else have any ideas?

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Thu Mar 17, 2016 5:31 pm
by calguy1000
My first bald assed guess would be that mod_security is in the way.
maybe try contacting your host and see if they can disable mod_security for your sites.

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Thu Mar 17, 2016 8:52 pm
by system9866
Hello Calguy and thank you for your suggestion.

I have just checked with my host and they have confirmed mod_security is disabled on my sites.

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 18, 2016 9:23 am
by chandra
Please check ALL activated server modules. You can do it with a little script

Code: Select all

<?php
print_r(apache_get_modules());
?>
There are some other modules like Suhosin and Zend Guard Loader to harden servers against intrusion.

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 18, 2016 12:12 pm
by system9866
hmm.

the PHP error log says

Code: Select all

18-Mar-2016 12:10:38 Europe/London] PHP Fatal error:  Call to undefined function apache_get_modules()

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Fri Mar 18, 2016 9:37 pm
by chandra
Suggested command is valid till PHP 7

https://secure.php.net/manual/en/functi ... odules.php

It seems your host has blocked the execution. So you have to ask them once again if there are other modules active like mod_security (suhosin, Zend Guard or similar).

Maybe you can check it by yourself (CPanel?).

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Mon Mar 21, 2016 3:56 pm
by PinkElephant
system9866 wrote:Do you see this is missing anything? Can anyone compare this to theirs 2.1.2 config.php?
Looks OK to me but I'm guessing that you've removed 'url_rewriting' and 'page_extension' since the sysinfo post. My main 2.1. test installation only uses a few entries in addition to config[db*]:

Code: Select all

$config['admin_dir'] = 'my-secret-place';
$config['admin_url'] = 'https://www.example.com/my-secret-place';
$config['tmp_cache_location'] = '/srv/example.com/public/private/cmsms/tmp/cache';
$config['tmp_templates_c_location'] = '/srv/example.com/public/private/cmsms/tmp/templates_c';
$config['url_rewriting'] = 'mod_rewrite';
$config['timezone'] = 'Europe/London';
// $config['debug_to_log'] = true;
If debug doesn't give any clues it may be worth testing explicit values for uploads_path, image_uploads_path & any associated _urls.

Re: File Manager - Internal error: unknown file action - 2.1

Posted: Mon Mar 21, 2016 3:59 pm
by PinkElephant
system9866 wrote:

Code: Select all

18-Mar-2016 12:10:38 Europe/London] PHP Fatal error:  Call to undefined function apache_get_modules()
Afaics, the interwebs is suggesting that the fatal is normal with Server Api: cgi-fcgi.
All times are UTC
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