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Internal Server Error - v.2.0
Posted: Sun Sep 13, 2015 3:42 pm
by saltydog
I have installed and run successfully v.2.0 on my test site, but I can't on the production one...
I have checked PHP (v. 5.4.45, PHAR module enabled) but as soon as I try to navigate to the installation directory, I get a "500-Internal Server Error", with no new strings in the server's log. I have uploaded the zip file and expanded it on the server, as I did for the test site.
All the 4 requirements in the readme.txt file are satisfied.
What else could I check?
(v. 1.12.1 is currently running with no problems on that server).
Re: Internal Server Error - v.2.0
Posted: Mon Sep 14, 2015 7:58 am
by saltydog
Any clue for this issue?
I am stuck with the test site on v.2.0, but I can't upgrade the production site...
I passed all the night checking for problems, but no result. The provider's server is working fine. On the same server I also have other websites with different CMSs and they all are working. The problem is with the installer.
Re: Internal Server Error - v.2.0
Posted: Mon Sep 14, 2015 3:34 pm
by saltydog
I followed the 4 requirements in the readme.txt:
[*] php is 5.4.45
[*] database user is OK. (This is an upgrade)
[*] json, tokenizer, xm and gd are enabled
[*] phar is enabled
I don't know what else to check to let the installer start its job...
Re: Internal Server Error - v.2.0
Posted: Mon Sep 14, 2015 3:55 pm
by calguy1000
if you are using the cmsms-2.0-install.zip there is no installation directory as there used to be. there is a single php file within this zip.
if you are using the cmsms-2.0-intall.expanded.zip then you do not upload the files within this archive to the final destination installation directory. But in a peer or preferably a subdirectory of the destination directory. You will be deleting this later.
I have tested with 1and1 and it did not work with phar files at all... and even the expanded installer had to be placed in a subdirectory off of the root of the domain.
I think it had something to do with mod_security, but did not chase it down that far (it certainly smelled like a mod_security issue on 1and1)
If your host is similar, this should give you some hints.
Re: Internal Server Error - v.2.0
Posted: Tue Sep 15, 2015 11:27 am
by saltydog
Hi Calguy,
sorry but I didn't get the point....
As I did for my test site, I downloaded the zip file from cmsms site, uploaded on the server, unzipped from the server into a cmsms-2 directory, and then I have browsed to <server-address/cmsms-2>. 500-Internal Server Error.
Re: Internal Server Error - v.2.0
Posted: Tue Sep 15, 2015 11:30 am
by saltydog
How can I check the mod-security settings on the provider server? I don't have access to those configurations. Is there anything I can put into a separate ini file?
Re: Internal Server Error - v.2.0
Posted: Tue Sep 15, 2015 1:23 pm
by calguy1000
Talk to your host.
if you are experiencing the same problems.... and/or you are using 1and1 as a host then it is almost certainly a host issue.
Re: Internal Server Error - v.2.0
Posted: Tue Sep 15, 2015 2:44 pm
by saltydog
The host is the largest in Italy, and I am hosting there 7 websites (with other applications, such as Wordpress and Joomla), and my 1.12 CMSMS sites.
I cannot ask him to change (what?) only to install cmsms v.2.0
I will give up with this, and wait for better times. It's a pity now I have a test site on v.2.0 and a production on v.1.12. I should spend time to restore the older on the test site.
Thanks anyway. I will keep myself updated for v.2.x