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Help please. Form submission email not working.

Posted: Tue Aug 25, 2015 4:28 pm
by rawcreative
We have recently set-up a form on the CMS which automatically generates two emails on submission – one to the Kings Security team to make them aware of the submission details and one to the user who has submitted the form to confirm their details.
This has been working perfectly for the past couple of weeks. However, this afternoon the emails have stop. The forms still work, it is just the automatically generated emails which are not working.

Any help is much appreciated.

Thanks so much.

Re: Help please. Form submission email not working.

Posted: Tue Aug 25, 2015 6:23 pm
by Dr.CSS

Re: Help please. Form submission email not working.

Posted: Tue Aug 25, 2015 10:28 pm
by Jeff
Check your CMSMailer settings.

Check with the hoster they may have changed the email setting on the system, they may have disabled something if it was sending out spam.
rawcreative wrote:We have recently set-up a form on the CMS which automatically generates two emails on submission – one to the Kings Security team to make them aware of the submission details and one to the user who has submitted the form to confirm their details.
This has been working perfectly for the past couple of weeks. However, this afternoon the emails have stop. The forms still work, it is just the automatically generated emails which are not working.

Any help is much appreciated.

Thanks so much.