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Form sending problem
Posted: Mon Jun 22, 2015 7:02 am
by jalasju
Hi!
I have installed CMSMS and it works fine... Apart from forms. I have configured the CMSMailer Module and it successfully sent the test message to my email. Now I'm trying to send a form to the same email and nothing happens... I have even tried to copy a working form from another CMSMS installation, but nothing happens.
Can someone please help me to the right direction? Thanks in advance!
Re: Form sending problem
Posted: Mon Jun 22, 2015 8:53 am
by velden
Often this is caused by a mail server not allowing relay of email from unknow addresses.
So make sure for test to fill in a FROM address (while filling in the form too!) that actually is an existing address on that web-server/domain.
Seems to be good practice to only use a user supplied email address for 'reply-to' and use domain owned email address for 'from'.
Re: Form sending problem
Posted: Mon Jun 22, 2015 10:21 am
by jalasju
Thanks for the tips...
I have the correct email-address (the same one that works in the CMSMailer settings) in the form tool on the send input, but still nothing. I also tried to give a real email address in the frontend on testing the form - nothing. I wonder what to try next...
Re: Form sending problem
Posted: Mon Jun 22, 2015 1:07 pm
by velden
jalasju wrote:Thanks for the tips...
I have the correct email-address (the same one that works in the CMSMailer settings) in the form tool on the send input, but still nothing. I also tried to give a real email address in the frontend on testing the form - nothing. I wonder what to try next...
Use the same address as you use as FROM address in CMS Mailer for testing purposes.
Re: Form sending problem
Posted: Mon Jun 22, 2015 2:15 pm
by staartmees
It would be good to post your system information.
Re: Form sending problem
Posted: Wed Jun 24, 2015 8:14 am
by jalasju
velden wrote:jalasju wrote:Thanks for the tips...
I have the correct email-address (the same one that works in the CMSMailer settings) in the form tool on the send input, but still nothing. I also tried to give a real email address in the frontend on testing the form - nothing. I wonder what to try next...
Use the same address as you use as FROM address in CMS Mailer for testing purposes.
Hi,
This is what I tried, but nothing...
Re: Form sending problem
Posted: Wed Jun 24, 2015 8:32 am
by velden
jalasju wrote:velden wrote:jalasju wrote:Thanks for the tips...
I have the correct email-address (the same one that works in the CMSMailer settings) in the form tool on the send input, but still nothing. I also tried to give a real email address in the frontend on testing the form - nothing. I wonder what to try next...
Use the same address as you use as FROM address in CMS Mailer for testing purposes.
Hi,
This is what I tried, but nothing...
I'm out of options. Sorry
Re: Form sending problem
Posted: Wed Jun 24, 2015 9:32 am
by jalasju
staartmees wrote:It would be good to post your system information.
I'd be glad to post them, but what information do you mean?
Re: Form sending problem
Posted: Thu Jun 25, 2015 8:43 am
by fredp
jalasju wrote:staartmees wrote:It would be good to post your system information.
I'd be glad to post them, but what information do you mean?
Hi,
You might have a look here:
http://docs.cmsmadesimple.org/troublesh ... nformation