"Database Connection Failed"
Posted: Thu Mar 12, 2015 3:15 pm
1st, i am very new to cmsms.
2nd, this is not my site and i did not install it so i know very little about it.
issues:
1: logging in - i have not been able to log into the cmsms control panel. i have followed different instructions found online to write a new password to the user name i want to use (query did affect the correct row) but have not been able to log-in. my last attempt to mess with this was several days ago and the site was up and running until this morning.
2: the Database Connection Failed error - the company has several websites hosted under one account. are the config.php files the same for all sites? i cannot tell if the config.php file in the root is for the site that is down or not. from what i have read this error has to do with the pswd saved in this file not matching the host; is this correct?
thanks in advance
2nd, this is not my site and i did not install it so i know very little about it.
issues:
1: logging in - i have not been able to log into the cmsms control panel. i have followed different instructions found online to write a new password to the user name i want to use (query did affect the correct row) but have not been able to log-in. my last attempt to mess with this was several days ago and the site was up and running until this morning.
2: the Database Connection Failed error - the company has several websites hosted under one account. are the config.php files the same for all sites? i cannot tell if the config.php file in the root is for the site that is down or not. from what i have read this error has to do with the pswd saved in this file not matching the host; is this correct?
thanks in advance