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Products Module - Fatal Error

Posted: Mon Jan 26, 2015 10:14 am
by zimmo
I have tried to install the products module and its dependencies, but once installed it throws up the following error:

Fatal error: Class 'CGExtensions\jsloader\libdefn' not found in /home/poleangl/public_html/modules/JQueryTools/JQueryTools.module.php on line 124

I removed the modules and then checked what version of php was running and then upgraded it to 5.5.

Tried again but still getting this error? What do we need to do in order for this to work.

Thanks
Barry

Re: Products Module - Fatal Error

Posted: Mon Jan 26, 2015 10:38 am
by velden
Post system information to start with http://docs.cmsmadesimple.org/troublesh ... nformation

Re: Products Module - Fatal Error

Posted: Mon Jan 26, 2015 10:40 am
by zimmo
Thanks here is the info:

----------------------------------------------
Cms Version: 1.11.12
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.5
MenuManager: 1.8.6
MicroTiny: 1.2.8
ModuleManager: 1.5.8
News: 2.14.4
Search: 1.7.11
ThemeManager: 1.1.8
FormBuilder: 0.8.1.1
TinyMCE: 2.9.12
CGSimpleSmarty: 1.7.4

Config Information:
php_memory_limit:
process_whole_template:
max_upload_size: 64000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:
phpversion: 5.5.20
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 2048
E_DEPRECATED: 8192
memory_limit: 256M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 64M
upload_max_filesize: 64M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.40
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found

----------------------------------------------

Re: Products Module - Fatal Error

Posted: Mon Jan 26, 2015 10:44 am
by velden
Try installing the dependencies one by one. If it fails you can at least narrow it down to that specific module.

Re: Products Module - Fatal Error

Posted: Mon Jan 26, 2015 11:15 am
by zimmo
Now, installing them individually has worked okay. I did them in this order:

CG Extensions
CG SimpleSmarty
Jquery Tools
Products

No errors at all now, what could cause this issue then?

Re: Products Module - Fatal Error

Posted: Mon Jan 26, 2015 11:44 am
by Jo Morg
There is a known issue with the upgrade procedure of the latest Jquery Tools version (1.3.4 if I'm not mistaken). The developer is aware of it and it should be fixed soon. Other than that it should work without further issues.