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CMSMailer/Form Builder: wrong address in from field
Posted: Mon Aug 25, 2014 11:07 am
by kdvs
I'm trying to send a form with Form Builder and CMSMailer, but for some reason the wrong address shows up in the From field when the email arrives.
The form gets send via Gmail (Google Apps). Could it be that, somewhere in the process Gmail overwrites the from field?
I'm using CMSMS 1.11.11
Re: CMSMailer/Form Builder: wrong address in from field
Posted: Mon Aug 25, 2014 3:04 pm
by staartmees
It's possible. To be sure: In CMSMailer set the sending methode to Mail. Send a form and see what you get.
Re: CMSMailer/Form Builder: wrong address in from field
Posted: Mon Aug 25, 2014 4:03 pm
by kdvs
When mailer method is set to mail, the message doesn't reach its destination at all...
Re: CMSMailer/Form Builder: wrong address in from field
Posted: Tue Aug 26, 2014 7:54 pm
by kdvs
I added different email address and I do receive the message on that address. I can also send messages back and forth between the two individual addresses but I cant receive a copy of the original form on address 1. Any ideas?
Re: CMSMailer/Form Builder: wrong address in from field
Posted: Tue Aug 26, 2014 9:25 pm
by velden
It's not completely clear to me how your configuration is now. Please try to describe it detailed. Mailer method (SMTP, Sendmail, mail?). What email adresses are used where. etc. etc.
IF you're using mail or sendmail (I don't think it's a problem when using smtp but not sure!) AND you're Google Apps domain is the same as the domain of the webserver (e.g. example.com) AND you're trying to send the mail to an email adres of that domain (e.g. info@example.com) then it is possible that the webserver (tries to) deliver the email in the local mailbox instead of sending it to Google Apps.
I've had that with MS Office 365/Exchange Online and it took me a while to find that out. I was able to change a setting in web admin of web server to disable that (tell webserver it should not locally handle the email).