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Class CGExtensions not found-Problem

Posted: Tue Jul 29, 2014 9:50 pm
by l2c
Hello i got a problem:
Fatal error: Class 'CGExtensions' not found in /home/(www_adress)/ftp/www/modules/FrontEndUsers/FrontEndUsers.module.php on line 41

i just installed a Cart MS module for selling option and now i cant login in cmsadmin to restore files and solve this problem. Please help me i need it very much...

Kind regards
Reav

Re: Class CGExtensions not found-Problem

Posted: Tue Jul 29, 2014 10:40 pm
by Jo Morg
If Cart MS module was the module that caused this, and you don't have access to your backend, the only option it to browse the server files through FTP or SSH and rename the folder of that module, thus rendering it inactive.
Something like ModuleName to ModuleName_ would do.
That should be enough to regain control of the backend.
HTH

Re: Class CGExtensions not found-Problem

Posted: Wed Jul 30, 2014 5:27 am
by l2c
Jo Morg wrote:If Cart MS module was the module that caused this, and you don't have access to your backend, the only option it to browse the server files through FTP or SSH and rename the folder of that module, thus rendering it inactive.
Something like ModuleName to ModuleName_ would do.
That should be enough to regain control of the backend.
HTH
Thank You for fast reply, now i just need tips for how to connect via ftp client like total commander because i dont know witch one is hostname and host login, i never did it before on this server. Password for ftp is this same like for cmsadmin login?

Kind regards
Reav

Re: Class CGExtensions not found-Problem

Posted: Wed Jul 30, 2014 8:21 am
by Jo Morg
l2c wrote:Password for ftp is this same like for cmsadmin login?
Typically no. The password for CMSMS admin is set by whoever installed it and/or administer it. FTP credentials are set by the hosting company and eventually may be changed by the client, or not. You would need to check your hosting info for details on the different credentials needed to access different services. If you can't find them you'll need to contact your hosting company.
HTH

Re: Class CGExtensions not found-Problem

Posted: Wed Jul 30, 2014 8:34 am
by l2c
Jo Morg wrote:
l2c wrote:Password for ftp is this same like for cmsadmin login?
Typically no. The password for CMSMS admin is set by whoever installed it and/or administer it. FTP credentials are set by the hosting company and eventually may be changed by the client, or not. You would need to check your hosting info for details on the different credentials needed to access different services. If you can't find them you'll need to contact your hosting company.
HTH
Thank you, so i will ask my friend who installed this website for more info about ftp logins/pass. I just thought that website hosting working on www.cmsmadesimple.org server, but now i see that there i can just use modules for improving my website.

Kind regards
Reav