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File Manager not working correctly in 1.11.10

Posted: Thu Jun 26, 2014 12:04 am
by twwitt
I've installed (or upgraded) to 1.11.10 for numerous sites without much problem. But for one site -- this one hosted at 1and1.com -- I'm having a problem with File Manager in the 1.11.10. After you browse for a file to upload, and then select the file, there is no button marked "Send" or "Select" -- nothing to implement, and no way to upload the file. Image Manager works fine, and certainly I can use FTP to upload files, but want my client to be able to use File Manager.

I'm assuming it's something to do with my hosts settings? Or some configuration problem?

Any ideas?

Below is System Info:


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Cms Version: 1.11.10

Installed Modules:

CMSMailer: 5.2.2
FileManager: 1.4.4
MenuManager: 1.8.6
ModuleManager: 1.5.5
News: 2.14.2
Printing: 1.1.2
Search: 1.7.11
ThemeManager: 1.1.8
TinyMCE: 2.9.10.1
FormBuilder: 0.7.3
Archiver: 0.2.3
CGSimpleSmarty: 1.5.2
CGExtensions: 1.31
CGBlog: 1.7.1
FormBrowser: 0.4.2
FrontEndUsers: 1.6.5
CGFeedback: 1.2.1
Captcha: 0.4
Showtime: 3.4
SEOTools: 1.5
CMSPrinting: 1.0.5
MicroTiny: 1.2.6


Config Information:

php_memory_limit:
process_whole_template:
max_upload_size: 40000000
url_rewriting: mod_rewrite
page_extension: .html
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true


Php Information:

phpversion: 5.4.29
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 120M
max_execution_time: 50000
output_buffering: 0
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 8M
upload_max_filesize: 40M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)


Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysql)
Server Db Version: 5.1.73
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found


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Re: File Manager not working correctly in 1.11.10

Posted: Fri Jun 27, 2014 3:06 pm
by paulbaker
twwitt wrote:After you browse for a file to upload, and then select the file, there is no button marked "Send" or "Select"
There is no send or select button. Go to Content -> File Manager -> Upload files tab. When you click "Choose files" button you select a file from your local system (Windows in my case) and then you press the Open button in the file system dialog box. The file is then immediately uploaded (I see a progress bar). Then when you click the File view tab you will see the new file there.

Re: File Manager not working correctly in 1.11.10

Posted: Fri Jun 27, 2014 3:17 pm
by twwitt
Yes, all of that is familiar, but the progress bar doesn't activate and the file does not upload (but it works fine on another cmsms 1.11.10 site, hosted elsewhere).

Since posting the first time, I have a feeling it's not necessarily related to File Manager itself. There's at least one other feature that does not work well: On OneEleven admin theme, the drop-down/expanding menus on the left do not work either. (File Manager doesn't upload in either OneEleven or NClean theme). Most everything else DOES work, though. Definitely weird.

Re: File Manager not working correctly in 1.11.10

Posted: Fri Jun 27, 2014 3:36 pm
by paulbaker
twwitt wrote:On OneEleven admin theme, the drop-down/expanding menus on the left do not work either.
I had that on my hosting too, when I get host to switch off mod_security it works fine. Perhaps it's that causing both your issues.

Re: File Manager not working correctly in 1.11.10

Posted: Fri Jun 27, 2014 3:46 pm
by twwitt
Thanks. I'll check that out.

Re: File Manager not working correctly in 1.11.10

Posted: Fri Jun 27, 2014 8:48 pm
by twwitt
1and1.com support people say "it is not possible to disable or turn off mod_security" on shared hosting packages.

Have other people found this to be true?

I don't generally use 1and1.com on new sites any more, but I have several sites that are hosted there and prefer not to have to move them. Am I to assume that they are not an acceptable host any more for CMSMS sites?

Anyone have a solution?

Re: File Manager not working correctly in 1.11.10

Posted: Sat Aug 09, 2014 10:06 pm
by mesaredo
I have exactly the same problem!