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FE Users verification problem

Posted: Fri May 30, 2014 10:31 am
by abrindley
Hi guys,

I posted this on the IRC and no-one could give me a straight answer and Im desparate to get this site up and running.

Basically, I have installed FEUsers (1.23.3) into the most recent CMSMS version 1.11.10.

When a visitor decides to register with the site they are asked to verify their email. When they click the link in the email, they are taken back to the website and asked to enter their password (username and verification code already populated). Once this is done, they click submit and the page refreshes.

Now, no matter where I redirect the page to, the {content} block won't render. I've tried 5/6 pages and the header/ footer / menu bars etc all render, but not the content blocks.

I get a load of info in the URL: "?mact=SelfRegistration,cntnt01,post_createuser,0&cntnt01returnid=67&cntnt01sr_username=design%40showcasewebdevelopment.co.uk?" which is obviously the user create details, but why would that stop the content block rendering.

I've tried adding other information into the content block (other than the {FrontEndUsers} tag and this isnt showing - so its definately the whole block.

I've also tried regressing my module to 1.23.3 and this didnt help the issue either. Im running most recent version of PHP too.

HELP!

Re: FE Users verification problem

Posted: Fri May 30, 2014 11:03 am
by Jo Morg
We need you to post the system info: http://docs.cmsmadesimple.org/troublesh ... nformation
You should also check the Admin Log in CMSMS as well as the server php error logs to see if there are some error entries. I bet that there is a PHP error somewhere. But without that info there is not much we can do to help.
Also check http://docs.cmsmadesimple.org/troubleshooting/tips, that may help in the debugging process.

Re: FE Users verification problem

Posted: Mon Jun 02, 2014 8:15 pm
by abrindley
Ok so, system info:

----------------------------------------------
Cms Version: 1.11.10
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.4
MenuManager: 1.8.6
MicroTiny: 1.2.6
ModuleManager: 1.5.5
News: 2.14.2
Search: 1.7.11
ThemeManager: 1.1.8
JQueryTools: 1.2.6
CGSimpleSmarty: 1.7.2
CGExtensions: 1.38.8
Products: 2.20.2
CGEcommerceBase: 1.4.3
ListIt2: 1.4.1
ListIt2Services: 1.4.1
Gallery: 1.6.1
FrontEndUsers: 1.23.3
SelfRegistration: 1.8.2
CGSmartImage: 1.15
CustomContent: 1.9
Cart2: 1.1
CGPaymentGatewayBase: 1.2.2
Orders: 1.15.3
FRShipping: 1.2.3
FRTaxes: 1.2.1
Promotions: 1.1.10
PaypalGateway: 2.3.11
ListIt2associates: 1.4.1
Guestbook: 1.4_RC2
Showtime: 3.4

Config Information:
php_memory_limit:
process_whole_template:
max_upload_size: 20000000
url_rewriting: mod_rewrite
page_extension: .htm
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:
phpversion: 5.4.14
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 2048
E_DEPRECATED: 8192
memory_limit: 64M
max_execution_time: 60
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 20M
upload_max_filesize: 20M
session_save_path: /tmp/ (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.1.71
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found

----------------------------------------------

No issues in the Admin log to do with this verification process. Would welcome next steps.....

Re: FE Users verification problem

Posted: Mon Jun 02, 2014 9:57 pm
by Jo Morg
Still missing, and very important, the server PHP error log. Without a PHP error (and there must be at least one) it's close to impossible to help.
Additionally set $config['debug'] = true; in config.php to see additional info that might help you.