Formbuilder 0.7.3 generates smtp error when sending e-mail
Posted: Thu Mar 20, 2014 7:22 am
Recently I have encountered some problems with FormBuilder (the 0.7.3. version). I never encountered this problems before with this module and have been using the page it concerns for some time, without problems.
I have been using the module on several places, including http://baukejonkmans.nl/contact.html
When submitting this form, formbuilder generates an error such as:
I have read your troubleshooting in the help section of the module and tried all the things it says.
After this I checked my SMTP settings with my hostingprovider, changed the e-mail and password several times and off course checked it. The strange thing: sending e-mail does work with CMSmailer and other applications that use e-mail, like eventsmanager, but not with your formbuilder. Also testing in CMSmailer works.
As a last resort I have completely reinstalled the module. Unfortunately it doesn't seem to work.
Can you help me? I work with CMSMS 1.11.10
I have been using the module on several places, including http://baukejonkmans.nl/contact.html
When submitting this form, formbuilder generates an error such as:
Because I understand your Dutch is a bit rusty,in the first sentence it saysSorry! Er is een fout opgetreden tijdens de formulierverwerking.
SMTP Error: The following recipients failed:{mail 1}
SMTP Error: The following recipients failed: {mail2}
To be more clear: in this case the {mail1} adres is the adress of the person submitting the form. The {mail2} adres is the e-mailadress that i have set as recepient of the e-mail.Sorry, an error has occured while processing the form.
I have read your troubleshooting in the help section of the module and tried all the things it says.
After this I checked my SMTP settings with my hostingprovider, changed the e-mail and password several times and off course checked it. The strange thing: sending e-mail does work with CMSmailer and other applications that use e-mail, like eventsmanager, but not with your formbuilder. Also testing in CMSmailer works.
As a last resort I have completely reinstalled the module. Unfortunately it doesn't seem to work.
Can you help me? I work with CMSMS 1.11.10