CMS Made Simple Forums

Hi there,

I'm trying to get my FEU module working but when I try and setup the module by going to Settings (the link with the small magic wand) the page opens up with a "back icon and link and two lines of text:

Preferences
Builtin Authentication

These options are not clickable and the page is totally un-styled?

Am I missing something with permissions or something? I've tried unistalling and re-installing module but problem still exisits.

I'm using FEU version 1.22.3 on CMS made simple version 1.11.10

The address bar url when I click the link is:
Can anyone help? Thank you.

We need more info than that: please post your system info.
It is most surely a PHP error. Maybe you are using PHP 5.2.x while FEU needs PHP 5.3.x minimum.

Hi Jo,

Thanks for the quick response.

You've hit the nail on the head. PHP 5.2 is currently installed on the server I'm working on - I'll look at upgrading this to 5.3 and see if this clears the problem.

Thank you.

OK I've upgraded my system to PHP 5.3 but still having same problem. Here is my CMSMS installation details:



----------------------------------------------

Cms Version: 1.11.10

Installed Modules:

CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.4
MenuManager: 1.8.6
MicroTiny: 1.2.6
ModuleManager: 1.5.5
News: 2.14.2
Search: 1.7.11
ThemeManager: 1.1.8
Captcha: 0.4.6
CGExtensions: 1.38.1
FrontEndUsers: 1.22.3
CGSimpleSmarty: 1.7.1
CGEcommerceBase: 1.4.3
JQueryTools: 1.2.5
Products: 2.20.1
Cart: 1.10
CustomContent: 1.9
CGPaymentGatewayBase: 1.2.2
Orders: 1.15.3
DestinationBasedShipping: 1.1.2
FRShipping: 1.2.3
FRTaxes: 1.2.1
PaypalGateway: 2.3.11
warehouse_taxes: 1.2
PriceBasedShipping: 1.1.1
AuthNetAim: 1.4
AuthNetSim: 1.0
CGSmartImage: 1.15


Config Information:

php_memory_limit:
process_whole_template:
max_upload_size: 10000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true


Php Information:

phpversion: 5.3.28
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 24M
max_execution_time: 60
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 10M
upload_max_filesize: 10M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)


Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.35
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found


----------------------------------------------

Thanks again for any help anyone can provide.

At this point you may need to clear the cache. If that doesn't solve it, something may have gone wrong with the FEU installation and, if possible, try re-installing it.

Yeah tried clearing cache and re-installing several times but still not working.

I'm guessing there must be a compatibility problem with one of the other modules??

Thanks for help.

Any of CG modules latest versions need PHP 5.3.x. If the upgrades where made before PHP upgrade, a lot could have gone wrong.
One of the most important is CGExtensions as most other CG modules have it as a dependency.
So you should try to re-install it too.

However...

The recommended way of doing it:
- revert all to a backup pre-PHP 5.3.x;*
- upgrade/install modules again;

* this assumes you have made a backup from the site before any major changes, as you should have.

HTH

Thanks again for your assistance Jo.

You sound like my boss with all the backup stuff - ha ha

I did indeed have a pre-php 5.3 backup and followed all the steps you listed. On re-installing all my modules I'm still getting the same issue with FEU in that the settings page is still not working.

At present I haven't had to use the settings but am guessing that eventually I'll need it to set up my re-direct page and security etc so will need to start uninstalling modules (one at a time) until I find the culprit which is causing FEU not too work.

-------------------------------
Update:

I think I may have found the problem. Having uninstalled PriceBasedShipping I can now at least see the FEU settings page - still not styled but at least I can change and save settings. Probably makes sense since the PriceBasedShipping module hasn't been updated and isn't compatible with the latest version of CMSms going by the release notes.

Just a quick update to close the topic.

I don't think the error was a module conflict now but a php memory allocation problem. To fix this I just opened up my .user.ini file and increased the "memory_limit" from 25M and this solved the error.

Hope the info is useful.