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[SOLVED] URGENT: Unable to load template module_db_tpl..

Posted: Mon Sep 16, 2013 8:45 pm
by magallo
please help! im in big troubles with this one and i have no idea what it could be: out of nothing from this morning my users see this after login via FEU:

ERROR: at line 127 in file /home/content/58/10530758/html/lib/smarty/sysplugins/smarty_internal_templatebase.php:

Unable to load template module_db_tpl 'FrontEndUsers;feusers_logoutform'

#0 /home/content/58/10530758/html/lib/classes/class.Smarty_CMS.php(324): Smarty_Internal_TemplateBase->fetch('module_db_tpl:F...', 'p35', 'FrontEndUsers', NULL, false, false, false)
#1 /home/content/58/10530758/html/lib/classes/module_support/modtemplates.inc.php(240): Smarty_CMS->fetch('module_db_tpl:F...', '', 'FrontEndUsers')
#2 /home/content/58/10530758/html/lib/classes/class.CMSModule.php(2958): cms_module_ProcessTemplateFromDatabase(Object(FrontEndUsers), 'feusers_logoutf...', '', false, '')
#3 /home/content/58/10530758/html/modules/FrontEndUsers/function.user_logoutform.php(133): CMSModule->ProcessTemplateFromDatabase('feusers_logoutf...')
#4 /home/content/58/10530758/html/modules/FrontEndUsers/FrontEndUsers.module.php(477): include('/home/content/5...')
#5 /home/content/58/10530758/html/modules/FrontEndUsers/FrontEndUsers.module.php(667): FrontEndUsers->_DoUserAction('m328fc', Array, '35')
#6 /home/content/58/10530758/html/lib/classes/class.CMSModule.php(1799): FrontEndUsers->DoAction('default', 'm328fc', Array, '35')
#7 /home/content/58/10530758/html/lib/module.functions.php(123): CMSModule->DoActionBase('default', 'm328fc', Array, '35')
#8 /home/content/58/10530758/html/lib/classes/class.CMSModule.php(302): cms_module_plugin(Array, Object(Smarty_Internal_Template))
#9 /home/content/58/10530758/html/tmp/templates_c/160fc265fa8dde29f4df6562b7a8cada3c29a085.string.php(33): CMSModule::function_plugin(Array, Object(Smarty_Internal_Template))
#10 /home/content/58/10530758/html/lib/smarty/sysplugins/smarty_internal_templatebase.php(180): content_52333decba04e9_95909332(Object(Smarty_Internal_Template))
#11 /home/content/58/10530758/html/lib/classes/class.Smarty_CMS.php(324): Smarty_Internal_TemplateBase->fetch('string:{anet_to...', 'p35', NULL, NULL, false, false, false)
#12 /home/content/58/10530758/html/lib/classes/class.CMS_Content_Block.php(335): Smarty_CMS->fetch('string:{anet_to...')
#13 /home/content/58/10530758/html/tmp/templates_c/ad8109c5108364fff0b4269a015ffc8d99f9e790.tpl_body.26.php(56): CMS_Content_Block::smarty_internal_fetch_contentblock(Array, Object(Smarty_Internal_Template))
#14 /home/content/58/10530758/html/lib/smarty/sysplugins/smarty_internal_templatebase.php(180): content_52333dec085833_79727561(Object(Smarty_Internal_Template))
#15 /home/content/58/10530758/html/lib/classes/class.Smarty_CMS.php(324): Smarty_Internal_TemplateBase->fetch('tpl_body:26', 'p35', NULL, NULL, false, false, false)
#16 /home/content/58/10530758/html/index.php(236): Smarty_CMS->fetch('tpl_body:26')
#17 {main}


my client is getting very anxious. thanks for the help

Re: URGENT: Unable to load template module_db_tpl..

Posted: Mon Sep 16, 2013 9:46 pm
by Jo Morg
magallo wrote:out of nothing from this morning my users see this after login via FEU: ...
well almost for sure it's a server issue, maybe the host have made changes to the configuration...
But, never the less, more info is needed:
http://forum.cmsmadesimple.org/viewtopi ... =40&t=2661
http://docs.cmsmadesimple.org/troublesh ... nformation

[SOLVED] Re: URGENT: Unable to load template module_db_tpl..

Posted: Fri Oct 04, 2013 9:01 am
by magallo
thanks for your feedback @Jo Morg.

i found out there was a loop in retrieving data that was taking too long to process and when i fixed that, the issue was resolved.

I was expecting a timeout error message for a situation like this and here is why i had to re-build the page from ground up to isolate the issue.

Thanks again..