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{Solved} Admin login refuses to work

Posted: Wed Mar 07, 2012 9:29 am
by Monkeylover
Morning!

I have been over the forums several times and am unsure what to do next. Ha! How many times have you heard that line?

My story begins with a drupal site. The client hated the backend but loved the look. I rebuilt it with CMSMS and it actually works better then the original site. I have a few personal views on this situation but I will save you my cynical outlook.

On my test server, Godaddy, I have no problems. Other then Godaddy is flakie, the site works just fine. Having earned my lumps, I setup a dev directory, on the same server as the site I am rebuilding.

The site is hosted at X7. The install went pretty well actually. The site worked great, but I could not log in. I triple checked my user and pass and tried and tried again. When that did not work I tried to reset the password with the "Forgot password" but got a "You have to contact your Administrator".

Then I summoned up phpMyAdmin and changed the admin password. Still no luck. It was about this time that I started to comb the forum.

CMSMS: 1.10.3 (just updated about 15 minutes ago)
PHP: 5.2.17
Safe_mode is disabled
Sessions is enabled / which killed most of my possible solutions
Currently disabled all htaccess files
can not get a php.ini file working for the life of me.
Used FTP to clear the Temp files.
checked permissions, the right files are 777
refreshed the install to make sure I did not get a bad file or two.
On a lark I repaired and optimized the db.
Did not rename any important files
I don't have any problems logging into any other sites.


Cleared my system of temp files, cookies, browsers cache (IE8/9, Chrome, Firefox)
Rebooted twice
Tried my kids laptop
Tried my wife's laptop
Tried the server in the basement

No love

I know I missed somethings in my list.

In the past I have had an issue with when I moved a site over due to cached credentials. Not this time.

So any help or direction would be a huge help and appreciated.

As always, thank you for your time and energy.

Monkeylover

Re: Admin login refuses to work

Posted: Wed Mar 07, 2012 4:26 pm
by Wishbone
When installing, did you salt your passwords?
Monkeylover wrote:I have a few personal views on this situation but I will save you my cynical outlook.
We can handle it.

Re: Admin login refuses to work

Posted: Wed Mar 07, 2012 10:27 pm
by Monkeylover
Thanks Wishbone.

Yes I did miss something, quite silly of me as well I might add. Yes I did leave the Salt check box checked. What I also did, before I transferred over the DB, was unchecked CMSMailer. Yea, so my own dalliance with speed experimentation did me in.

If was your question that got me straightened out. I returned to the dev site and turned the CMSMailer module on, backedup, and replaced the DB on the live site. And like magic I was able to get the password reset.

All I can do is put my palm to my forehead and shake my head.

As to my grevienc with Godaddy. The service is getting more and more glitchie. The time outs are increasing, you work on a page for 1 minute to 5 hours and click apply and you get a time out. Or my favourite, Page not found. Although not pervasive, I have noted it across dozens of my sites, CMS and plain Jane HTML. I find that my FTP has to try a few times to login as well.

You call them and get the pat answer, "No, things are fine." Well Sorry Godaddy Support, your Sith Powers will not work on me. I have a log of dozens of instances over the last 90 days. But their service is just fine. I think they have to many people on the service. The crappy CGI service can't handle it.

If I had one site, then I doubt it would bother me. But I have over 70 and it is starting to piss me off.

I am already in the process of moving the accounts to a new host.

...that is my whine.

Thanks again!

Monkeylover