Page 1 of 3
Problem adding new UDT
Posted: Tue Dec 20, 2011 9:32 am
by swarfega
I am trying to add a new UDT but keep getting this error:
Forbidden
You don't have permission to access /cms/admin/adduserplugin.php on this server
.
and then after that I cant access the site for 15 minutes or so.
I am using cmsms version 1.10.1.
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 4:50 pm
by swarfega
I have just tried doing this with a smaller htaccess file in case it was that, but Im still getting the same result.
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 7:09 pm
by Dr.CSS
Does your system info page have any yellow ! or red X?...
Have you set the time zone?...
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 9:10 pm
by swarfega
Timezone is set as $config['timezone'] = 'Europe/London';
The following have yellow !s:
Maximum Execution Time (max_execution_time) Caution 30
Session Save Path (session_save_path) Caution No check because open basedir active
PHP Open Basedir (open_basedir) Caution /var/www/vhosts/thriplow.org.uk/httpdocs:/tmp:/var/tmp:/usr/share/pear:/nonexec
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 9:24 pm
by Dr.CSS
What DB do you use, mySQL?...
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 9:37 pm
by swarfega
yes we use mysql.
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 9:49 pm
by Rolf
Have you checked the permission of the file /admin/adduserplugin.php?
Perhaps some kind of file owner problem?
Grtz rolf
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 10:21 pm
by swarfega
That file is set at 0777 currently.
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 10:28 pm
by Rolf
Have you access to the php error log? Something related in there...
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 10:40 pm
by swarfega
Could you tell me where that is located please.
Re: Problem adding new UDT
Posted: Tue Dec 20, 2011 10:43 pm
by calguy1000
make sure mod_security is disabled. CMSMS does not support mod_security.
Re: Problem adding new UDT
Posted: Wed Dec 21, 2011 7:33 am
by Rolf
swarfega wrote:Could you tell me where that is located please.
your webhost provides it...
Rolf
Re: Problem adding new UDT
Posted: Wed Dec 21, 2011 8:55 am
by swarfega
I added SecFilterEngine Off to the htaccess file but that made the site refuse to work permanently.
Re: Problem adding new UDT
Posted: Wed Dec 21, 2011 11:34 am
by swarfega
Is there a file I can edit using ftp to add the UDT to possibly bypass this problem?
Re: Problem adding new UDT
Posted: Thu Dec 22, 2011 2:29 pm
by swarfega
Bump, this needs fixing :/